At a Glance
- Tasks: Manage European road freight from quote to delivery, ensuring top-notch customer service.
- Company: Join a leading logistics company with a focus on innovation and teamwork.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Other info: Exciting opportunities for professional development and travel.
- Why this job: Be part of a dynamic team that shapes the future of European logistics.
- Qualifications: Experience in freight forwarding and strong negotiation skills.
The predicted salary is between 35000 - 38000 £ per year.
To manage European road freight movements from quotation through to delivery, ensuring excellent customer service, strong supplier negotiation, accurate administration and profitable account management. This role involves operating trailers, quoting customers, arranging transport, negotiating with hauliers and partners, and helping retain and grow a portfolio of customers.
Key Responsibilities
- Arrange and manage European import and export road freight shipments, including part loads and full loads.
- Operate trailers efficiently, ensuring collections and deliveries are planned, monitored and completed correctly.
- Prepare accurate and competitive customer quotations while protecting company margin.
- Negotiate rates and service options with hauliers, agents and European partners.
- Keep customers updated throughout the shipment process.
European Road Freight Forwarder employer: MANIFEST RECRUITMENT
As a leading player in the European road freight sector, our company offers an exceptional work environment in Felixstowe, where collaboration and innovation thrive. We prioritise employee development through comprehensive training programmes and career advancement opportunities, ensuring that our team members grow alongside the business. With a strong focus on customer satisfaction and a supportive culture, we empower our employees to excel in their roles while enjoying competitive salaries and benefits.
StudySmarter Expert Advice🤫
We think this is how you could land European Road Freight Forwarder
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. We want you to show off your knowledge about European road freight and how you can contribute to their success!
✨Tip Number 3
Practice your negotiation skills! Since this role involves negotiating with hauliers and partners, we suggest role-playing scenarios with friends to boost your confidence before the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace European Road Freight Forwarder
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the European Road Freight Forwarder role. Highlight relevant experience in managing freight movements, quoting customers, and negotiating with suppliers. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about road freight operations and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Showcase Your Customer Service Skills:Since excellent customer service is key in this role, make sure to include examples of how you've gone above and beyond for clients in your application. We want to know how you keep customers happy and informed throughout the process!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at MANIFEST RECRUITMENT
✨Know Your Freight Inside Out
Make sure you brush up on your knowledge of European road freight operations. Understand the key processes involved in managing shipments, from quoting to delivery. Being able to discuss specific examples of how you've handled freight movements will show your expertise and confidence.
✨Showcase Your Negotiation Skills
Since negotiating rates with hauliers and partners is a big part of the role, prepare to discuss your past experiences in negotiations. Think of specific instances where you successfully secured better rates or improved service options. This will demonstrate your ability to protect company margins while ensuring customer satisfaction.
✨Customer Service is Key
Highlight your commitment to excellent customer service during the interview. Be ready to share examples of how you've kept customers informed throughout the shipment process and resolved any issues that arose. This will show that you understand the importance of communication in retaining and growing a customer portfolio.
✨Prepare for Scenario Questions
Expect scenario-based questions that test your problem-solving skills in real-time situations. Think about potential challenges you might face in managing freight movements and how you would address them. Practising these scenarios can help you articulate your thought process clearly during the interview.
