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- Tasks: Coordinate international shipments and ensure excellent customer service in a fast-paced logistics environment.
- Company: Join a top logistics provider with a culture of reward and recognition.
- Benefits: Competitive leave, pension, life assurance, and discounts on retail and travel.
- Other info: Dynamic role with opportunities for growth and development.
- Why this job: Take ownership of shipments and make a real impact in the logistics industry.
- Qualifications: Experience in multimodal operations and strong decision-making skills.
The predicted salary is between 30000 - 40000 £ per year.
We are currently looking for an experienced and motivated Freight Forwarding Coordinator to join our dedicated team at our Pontypridd-based operation. This is a great opportunity for someone who thrives in a fast-paced logistics environment and is passionate about delivering excellent service within the import process. If you're organised, detail-oriented, and ready to take the next step in your logistics career, we'd love to hear from you. This role will see you working Monday to Friday - 08:30-17:00/09:00-17:30 on a rotational basis.
WHAT ARE YOU GOING TO DO?
- Act as the main point of contact for clients and overseas offices, planning and arranging international consignments in line with customer requirements while delivering a high level of customer service.
- Take ownership of shipments from start to finish, opening and managing job files across air, sea, and road freight, and ensuring smooth coordination of inbound and outbound movements.
- Arrange shipments, including pre-alerts and shipping documentation, selecting appropriate carriers and organising haulage to ensure timely and efficient delivery.
- Issue customs clearance instructions and complete import declarations, ensuring compliance with UK/EU regulations and internal customs policies.
- Manage invoicing and job costing, ensuring financial accuracy while following up on shipments and resolving any related queries.
- Maintain SOPs, ensure accurate data entry in line with KPIs, and communicate effectively with internal teams and overseas partners to support daily operations.
WHAT ARE WE LOOKING FOR?
- Our ideal candidate will have proven experience within a multimodal operation and already be operating within a fast-paced logistics environment.
- You will demonstrate a strong sense of initiative, ownership, and decision-making ability, with the confidence to manage your workload effectively.
- You will be a strong team player who can also work independently, with the ability to listen, adapt, and perform well under pressure.
- Excellent time management, a positive attitude, and a self-motivated, enthusiastic approach are key to success in this role.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers money off vouchers for a diverse range of retail, travel and hospitality brands. There's no doubt that you will be compensated for your hard work and commitment so if you'd like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
Locations
Freight Forwarding Coordinator in Pontypridd, Wales employer: MANIFEST RECRUITMENT LTD
Contact Detail:
MANIFEST RECRUITMENT LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Forwarding Coordinator in Pontypridd, Wales
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics industry, attend events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their operations. Be ready to discuss how your experience aligns with their needs, especially in managing shipments and customer service. Show them you're the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from motivated candidates like you. Plus, it gives you a chance to showcase your skills and passion for the logistics field right from the start.
We think you need these skills to ace Freight Forwarding Coordinator in Pontypridd, Wales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Freight Forwarding Coordinator role. Highlight your experience in logistics, especially in multimodal operations, and showcase any relevant skills that match the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for logistics and customer service. Mention specific examples of how you've taken ownership of shipments or improved processes in your previous roles.
Showcase Your Attention to Detail: In the logistics world, details matter! Make sure to highlight your organisational skills and attention to detail in both your CV and cover letter. This will show us that you can handle the complexities of the import process.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at MANIFEST RECRUITMENT LTD
✨Know Your Logistics Inside Out
Before the interview, brush up on your knowledge of freight forwarding and logistics processes. Be ready to discuss your experience with air, sea, and road freight, as well as any specific customs regulations you’ve dealt with. This will show that you’re not just a candidate, but someone who truly understands the industry.
✨Demonstrate Your Organisational Skills
Since the role requires excellent organisation, prepare examples of how you've successfully managed multiple shipments or projects simultaneously. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your ability to keep everything running smoothly under pressure.
✨Showcase Your Customer Service Mindset
As a Freight Forwarding Coordinator, client interaction is key. Think of instances where you went above and beyond for a customer or resolved a tricky issue. Be ready to share these stories to illustrate your commitment to delivering excellent service and maintaining strong relationships.
✨Prepare Questions That Matter
Interviews are a two-way street, so come armed with thoughtful questions about the company culture, team dynamics, and growth opportunities. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.