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- Tasks: Coordinate international shipments and ensure excellent customer service in a fast-paced logistics environment.
- Company: Join a top logistics provider with a culture of reward and recognition.
- Benefits: Competitive salary, annual leave, pension, life assurance, and employee discounts.
- Other info: Dynamic team environment with opportunities for growth and development.
- Why this job: Take ownership of shipments and make a real impact in the logistics industry.
- Qualifications: Experience in multimodal operations and strong organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
We are currently looking for an experienced and motivated Freight Forwarding Coordinator to join our dedicated team at our Pontypridd-based operation. This is a great opportunity for someone who thrives in a fast-paced logistics environment and is passionate about delivering excellent service within the import process. If you’re organised, detail-oriented, and ready to take the next step in your logistics career, we’d love to hear from you.
This role will see you working Monday to Friday - 08:30-17:00/09:00-17:30 on a rotational basis.
WHAT ARE YOU GOING TO DO?- Act as the main point of contact for clients and overseas offices, planning and arranging international consignments in line with customer requirements while delivering a high level of customer service.
- Take ownership of shipments from start to finish, opening and managing job files across air, sea, and road freight, and ensuring smooth coordination of inbound and outbound movements.
- Arrange shipments, including pre-alerts and shipping documentation, selecting appropriate carriers and organising haulage to ensure timely and efficient delivery.
- Issue customs clearance instructions and complete import declarations, ensuring compliance with UK/EU regulations and internal customs policies.
- Manage invoicing and job costing, ensuring financial accuracy while following up on shipments and resolving any related queries.
- Maintain SOPs, ensure accurate data entry in line with KPIs, and communicate effectively with internal teams and overseas partners to support daily operations.
Our ideal candidate will have proven experience within a multimodal operation and already be operating within a fast-paced logistics environment. You will demonstrate a strong sense of initiative, ownership, and decision-making ability, with the confidence to manage your workload effectively. You will be a strong team player who can also work independently, with the ability to listen, adapt, and perform well under pressure. Excellent time management, a positive attitude, and a self-motivated, enthusiastic approach are key to success in this role.
WHAT DO WE HAVE TO OFFER?With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
Freight Forwarding Coordinator employer: MANIFEST RECRUITMENT LTD
Contact Detail:
MANIFEST RECRUITMENT LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Forwarding Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics industry, attend events, and join relevant groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their values and how they align with your experience in freight forwarding. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in managing shipments and customer service make you the perfect fit for the role. Keep it concise and engaging to leave a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Freight Forwarding Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Freight Forwarding Coordinator role. Highlight your experience in logistics, especially in multimodal operations, and showcase any relevant skills that match the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for logistics and customer service. Mention specific examples of how you've successfully managed shipments or improved processes in previous roles.
Showcase Your Organisational Skills: Since this role requires excellent organisational skills, make sure to demonstrate this in your application. Use bullet points to clearly outline your responsibilities in past positions and how you effectively managed multiple tasks.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at MANIFEST RECRUITMENT LTD
✨Know Your Logistics Inside Out
Make sure you brush up on your knowledge of freight forwarding and logistics processes. Understand the key terms, regulations, and best practices in the industry. This will not only help you answer questions confidently but also show your passion for the role.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences where you successfully managed multiple shipments or projects simultaneously. Highlight how you kept everything organised and met deadlines, as this is crucial for a Freight Forwarding Coordinator.
✨Demonstrate Customer Service Excellence
Be ready to discuss how you've handled client interactions in the past. Share specific instances where you went above and beyond to ensure customer satisfaction, as this role heavily relies on delivering excellent service.
✨Prepare Questions for Them
Think of insightful questions to ask during the interview. This could be about their operations, team dynamics, or future projects. It shows you're genuinely interested in the company and the role, and it gives you a chance to assess if it's the right fit for you.