At a Glance
- Tasks: Manage European road freight from quotation to delivery, ensuring top-notch customer service.
- Company: Join a dynamic logistics company with a focus on innovation and teamwork.
- Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
- Other info: Exciting role with potential for professional development and networking.
- Why this job: Be part of a vital industry, making a difference in global trade every day.
- Qualifications: Experience in logistics or freight forwarding and strong negotiation skills.
The predicted salary is between 35000 - 38000 £ per year.
Salary: 35k - 38k
Department: European Road Freight Operations
Reports to: Operations Manager
Location: Felixstowe Office Based
Role Type: Full-time
Role Purpose
To manage European road freight movements from quotation through to delivery, ensuring excellent customer service, strong supplier negotiation, accurate administration and profitable account management. This role involves operating trailers, quoting customers, arranging transport, negotiating with hauliers and partners, and helping retain and grow a portfolio of customers.
Key Responsibilities
- Arrange and manage European import and export road freight shipments, including part loads and full loads.
- Operate trailers efficiently, ensuring collections and deliveries are planned, monitored and completed correctly.
- Prepare accurate and competitive customer quotations while protecting company margin.
- Negotiate rates and service options with hauliers, agents and European partners.
- Keep customers updated throughout the shipment process and deal professionally with queries or issues.
- Build strong working relationships with customers, hauliers and internal teams.
- Manage and support a portfolio of customers.
- Ensure shipment details, costs, charges and customer records are updated accurately on internal systems.
European Road Freight Forwarder in Suffolk employer: Manifest Recruitment Limited
As a European Road Freight Forwarder based in Felixstowe, we pride ourselves on fostering a dynamic work culture that prioritises employee development and collaboration. Our team enjoys competitive salaries, comprehensive benefits, and the opportunity to grow within a supportive environment, all while being part of a vital logistics hub that connects Europe. Join us to make a meaningful impact in the freight industry and build lasting relationships with customers and partners alike.
Contact Details:
Manifest Recruitment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land European Road Freight Forwarder in Suffolk
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and role. We want you to show off your knowledge about European road freight operations and how you can contribute to their success. Confidence is key!
✨Tip Number 3
Practice your negotiation skills! Since this role involves negotiating with hauliers and partners, we suggest role-playing scenarios with friends or family to get comfortable with the process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace European Road Freight Forwarder in Suffolk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the European Road Freight Forwarder role. Highlight relevant experience in managing freight movements, quoting customers, and negotiating with hauliers. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about road freight operations and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Showcase Your Customer Service Skills:Since this role involves excellent customer service, make sure to include examples of how you've successfully managed customer relationships in the past. We want to know how you handle queries and keep clients happy!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Manifest Recruitment Limited
✨Know Your Freight Inside Out
Make sure you brush up on your knowledge of European road freight operations. Understand the nuances of import and export processes, as well as the key players in the industry. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Prepare for Negotiation Scenarios
Since negotiation is a big part of this role, think about how you would approach discussions with hauliers and partners. Prepare examples from your past experiences where you successfully negotiated rates or resolved issues. This will demonstrate your skills and readiness for the job.
✨Customer Service is Key
Be ready to discuss how you’ve provided excellent customer service in previous roles. Think of specific instances where you managed customer queries or built strong relationships. Highlighting these experiences will show that you understand the importance of customer satisfaction in freight forwarding.
✨Showcase Your Organisational Skills
This role requires managing multiple shipments and keeping accurate records. Be prepared to talk about how you stay organised and manage your time effectively. You could mention tools or methods you use to keep track of tasks and ensure nothing slips through the cracks.
