Road Freight Operations Coordinator / Freight Forwarding Coordinator
Road Freight Operations Coordinator / Freight Forwarding Coordinator

Road Freight Operations Coordinator / Freight Forwarding Coordinator

Full-Time 30000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate road freight shipments across Europe and ensure smooth operations.
  • Company: Established logistics company with a supportive team culture.
  • Benefits: Competitive salary, hybrid working, annual bonus, and generous holiday allowance.
  • Why this job: Join a dynamic team and make an impact in the fast-paced logistics industry.
  • Qualifications: Understanding of European road freight and strong communication skills.
  • Other info: Enjoy excellent career growth and a friendly work environment.

The predicted salary is between 30000 - 40000 £ per year.

Location: Birmingham, Coleshill, UK.

We are working with an established freight forwarding and logistics company seeking a Road Freight Operations / Freight Forwarding Coordinator to join their Birmingham-based team. This role focuses on European road freight import and export operations, supporting customers across Western Europe. The Birmingham office operates with a close-knit, experienced team and offers a hybrid working environment after probation.

Salary & Benefits

  • Salary range: £30,000 - £40,000, dependent on experience
  • Permanent role, Monday to Friday, hybrid working (after probation)
  • Annual Christmas bonus
  • NHS cash plan
  • Contributory pension scheme
  • Death in service benefit (5x salary)
  • Holiday allowance starting at 20 days, increasing to 25 days with service
  • Supportive SME environment with strong staff retention

Role Overview

The successful candidate will manage end-to-end road freight import and export shipments, coordinating movements across Western Europe. You will liaise with customers, hauliers, and internal teams to ensure smooth and efficient freight forwarding operations, with a strong focus on service and reliability.

Key Responsibilities

  • Coordinate road freight import and export shipments across Western Europe
  • Manage day-to-day freight forwarding operations from booking through to delivery
  • Liaise with customers, hauliers, and overseas partners
  • Prepare and manage operational documentation
  • Monitor shipments and proactively manage delays or issues
  • Work closely with customer service and customs colleagues

Experience & Skills

  • Good understanding of European road freight import/export
  • Strong organisational and communication skills
  • Comfortable working in a fast-paced, office-based environment
  • Italian or French language skills would be beneficial but are not essential

Please apply with an updated CV.

Road Freight Operations Coordinator / Freight Forwarding Coordinator employer: Manifest Recruitment Limited

Join a dynamic and supportive team in Birmingham, where our established freight forwarding company prioritises employee growth and well-being. With a hybrid working model, competitive salary, and generous benefits including an annual Christmas bonus and increasing holiday allowance, we foster a collaborative work culture that values reliability and service excellence. This is an excellent opportunity for those looking to thrive in the logistics sector while enjoying a balanced work-life environment.
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Contact Detail:

Manifest Recruitment Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Road Freight Operations Coordinator / Freight Forwarding Coordinator

✨Tip Number 1

Network like a pro! Reach out to people in the freight forwarding industry on LinkedIn or at local events. A friendly chat can lead to opportunities that aren’t even advertised yet.

✨Tip Number 2

Prepare for interviews by researching the company and its operations. Knowing their key clients and recent projects can help you stand out and show your genuine interest in the role.

✨Tip Number 3

Practice your communication skills! Since this role involves liaising with customers and hauliers, being able to articulate your thoughts clearly will give you an edge during interviews.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Road Freight Operations Coordinator / Freight Forwarding Coordinator

Road Freight Operations
Freight Forwarding
European Road Freight Import/Export
Operational Documentation Management
Customer Liaison
Haulier Coordination
Problem-Solving Skills
Organisational Skills
Communication Skills
Proactive Shipment Monitoring
Adaptability in Fast-Paced Environment
Language Skills (Italian or French - beneficial)

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Road Freight Operations Coordinator role. Highlight your experience in freight forwarding and any relevant skills that match the job description. We want to see how you can bring value to our team!

Showcase Your Skills: In your application, emphasise your organisational and communication skills. These are key for managing shipments and liaising with customers and hauliers. Let us know how you've used these skills in past roles!

Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the role.

Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to review your application quickly. Don’t miss out on this opportunity!

How to prepare for a job interview at Manifest Recruitment Limited

✨Know Your Freight Forwarding Basics

Make sure you brush up on your knowledge of European road freight operations. Understand the key processes involved in import and export shipments, as well as any relevant regulations. This will show that you're not just interested in the role but also have a solid grasp of what it entails.

✨Showcase Your Organisational Skills

Since this role requires strong organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and ensured timely deliveries, as this will resonate well with the interviewers.

✨Communicate Effectively

Effective communication is key in this position. Practice articulating your thoughts clearly and concisely. During the interview, demonstrate your ability to liaise with different stakeholders by discussing how you've handled customer interactions or resolved issues in previous roles.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges in freight forwarding, such as shipment delays or documentation issues, and prepare to explain how you would handle these situations. This will highlight your proactive approach and reliability.

Road Freight Operations Coordinator / Freight Forwarding Coordinator
Manifest Recruitment Limited

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