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For Companies At a Glance
- Tasks: Manage and process freight shipments while providing exceptional customer service.
- Company: Join one of the fastest-growing logistics companies in the UK.
- Benefits: Competitive salary, 25 days holiday, pension scheme, and free tea and coffee.
- Why this job: Make an impact from day one in a friendly and sociable team environment.
- Qualifications: Experience in freight forwarding operations and strong communication skills required.
- Other info: Enjoy a smart casual dress code and access to industry-leading systems.
The predicted salary is between 26000 - 36000 £ per year.
Location: North Bristol, UK - commutable from Bath, Gloucestershire, South Glous, Central Bristol, Newport
Job Type: Full-time
Salary: £26k - £36k depending on experience
About The Company
- One of the fastest-growing logistics companies in the UK.
- Offices across the UK and Europe.
- 250 global network locations.
- 100 team members delivering expert road, sea, and air freight solutions.
The Role
This is an exciting opportunity to support the Bristol office with its operational needs. We are looking for someone with experience in freight forwarding operations who can start making an impact from day one.
Key Responsibilities:
- Managing and processing road, air and sea freight shipments.
- Booking shipments with shipping lines, agents, and hauliers.
- Providing exceptional customer service—tracking shipments and keeping clients updated.
- Handling customs clearance processes for imports and exports.
- Creating orders, negotiating rates, and managing invoices.
- Maximising profit margins across accounts and shipments.
What’s on Offer
- Salary negotiable depending on experience £26k - £36k.
- 25 days holiday plus bank holidays.
- Contributory pension scheme.
- Cycle to Work scheme.
- Contributory Health Cash Plan.
- Employee Assistance Programme.
- Access to free and discounted financial advice.
- Full use of industry-leading systems and software.
- Friendly and sociable team environment.
- Smart casual dress code.
- On-site parking.
- Unlimited free tea and coffee (plus regular cake and biscuits).
What You’ll Bring
- Experience in freight forwarding operations is essential.
- Experience in multimodal freight forwarding operations is desirable.
- Knowledge of customs clearance processes (preferred but not essential).
- Strong understanding of transport and global logistics.
- Excellent communication and customer service skills.
- Strong negotiation skills to secure the best deals.
- Ability to build and maintain strong client relationships.
- Highly organised, detail-oriented, and able to meet tight deadlines.
- Strong IT literacy and ability to work in a fast-paced environment.
Ocean & Air Coordinator / Freight Forwarding Coordinator employer: Manifest Recruitment Limited
Contact Detail:
Manifest Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ocean & Air Coordinator / Freight Forwarding Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their freight forwarding processes and be ready to discuss how your experience aligns with their needs. Show them you’re not just another candidate!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are keen to join our growing team. Plus, it gives you a better chance to stand out!
We think you need these skills to ace Ocean & Air Coordinator / Freight Forwarding Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Ocean & Air Coordinator role. Highlight your experience in freight forwarding and any relevant skills that match the job description. We want to see how you can make an impact from day one!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about logistics and how your background fits with our team. Be sure to mention any specific experiences that relate to managing shipments or customer service.
Show Off Your Communication Skills: Since excellent communication is key in this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to showcase any examples of how you've successfully communicated with clients or colleagues in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the latest updates. Plus, it’s super easy to do!
How to prepare for a job interview at Manifest Recruitment Limited
✨Know Your Freight Forwarding Basics
Make sure you brush up on your knowledge of freight forwarding operations. Understand the key processes involved in managing shipments, customs clearance, and the different modes of transport. This will show that you're not just interested in the role but also have a solid grasp of what it entails.
✨Showcase Your Customer Service Skills
Since exceptional customer service is crucial for this role, prepare examples from your past experiences where you went above and beyond for clients. Highlight how you kept them informed and resolved any issues that arose during the shipping process.
✨Demonstrate Your Negotiation Prowess
Be ready to discuss your negotiation strategies and successes. Think of specific instances where you secured better rates or improved terms with suppliers. This will illustrate your ability to maximise profit margins, which is a key responsibility in this position.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s operations, team dynamics, and future growth plans. This not only shows your genuine interest in the role but also helps you assess if the company is the right fit for you.
