Ocean Freight Import Clerk
Cheshire
£30 - 36k based on experience
Hybrid - 1 day a week at home, 4 in office
Our client has retained us to find candidates with Ocean Freight operations experience - if you are based in Cheshire or commutable, and would like to be represented, please send your CV as it is the best way of you obtaining an interview.
Essential:
a minimum of 2 years' hands-on experience in ocean freight import operations. Applications without this will not be considered.
Key Responsibilities:
Operations: Manage FCL and LCL import shipments from quote stage through to final delivery
Liaise with overseas agents on pre-alerts, documentation and shipment updates
Coordinate customs clearance, haulage, delivery and final-mile logistics
Work with shipping lines, hauliers and warehouses to keep cargo moving
Manage delays, demurrage and detention risk and service disruptions before they become problems
Keep job costing and shipment records accurate and up to date
Commercial and Cost Control: Handle every shipment cost-efficiently and profitably
Check supplier invoices against agreed buy rates
Raise accurate customer invoices promptly and protect margin
Challenge supplier costs where there is a commercial benefit
Spot opportunities to add value or sell additional services
Customer Service and Relationships: Act as a key point of contact for your customers
Keep customers updated proactively at every stage
Build relationships that support retention and growth
Resolve queries and issues with a solutions-driven approach
Compliance and Documentation: Ensure full compliance with UK import and customs regulations
Manage shipping documentation including bills of lading, commercial invoices and customs declarations
Keep documentation accurate to avoid delays, penalties and additional cost
Skills and Experience: Minimum 2 years in ocean freight operations, must have been handling ocean freight imports for this time
Strong working knowledge of FCL and LCL processes
Commercial awareness, with a focus on profitability and cost control
Confident using freight systems and Microsoft Office
Able to manage multiple live shipments under pressure
Cargowise knowledge is an advantage but not essential
Personal Attributes: Commercially aware and results-driven Proactive and solution-focused
Strong attention to detail
Professional and customer-focused
What Success Looks Like: Files handled cleanly from quote stage to delivery
Clear ownership and accountability for every shipment
Strong margin control and cost management
High levels of customer satisfaction and retention
Workload handled efficiently with minimal errors
Hours, Pay and Benefits Salary: £30,000 to £36,000 per year, depending on experience
Hours: 8:30am to 5:00pm, Monday to Friday, with a 60-minute lunch break. 1 day at home after probation
Holiday: 25 days annual leave plus bank holidays
Pension: company pension scheme
Parking: free on-site parking
Free charging for electric vehicles
Freight Forwarder in Northwich employer: Manifest Recruitment Limited Careers
Join a well-established International Freight Forwarding Company in Feltham, where your expertise as a Sea Freight Export Operator/Supervisor will be valued and rewarded. With a strong emphasis on employee growth, this company fosters a collaborative work culture that encourages professional development and offers competitive salaries. Enjoy the benefits of working in a dynamic environment that prioritises customer service excellence and supports your career aspirations.
Contact Details:
Manifest Recruitment Limited Careers Recruitment Team
