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- Tasks: Join us as a CRM Executive to engage and grow our customer base through creative campaigns.
- Company: Manière De Voir is a dynamic brand focused on innovative customer engagement strategies.
- Benefits: Enjoy a competitive salary and the chance to work in a fast-paced, creative environment.
- Why this job: This role offers a unique blend of creativity and analytics, perfect for those who think outside the box.
- Qualifications: A Bachelor’s degree in Marketing and 1-2 years of CRM experience are required.
- Other info: Experience with Klaviyo and basic HTML skills will give you an edge!
The predicted salary is between 28800 - 42000 £ per year.
Role: CRM Executive
Closing Date: 18th October 2024
About the role
We’re looking for an enthusiastic, ambitious and highly motivated CRM Executive to support our CRM strategy, responsible for engaging and growing our large customer base through CRM channels, including Email, SMS and Push Notifications.
You will need a good blend of analytical and creative skills, be technically minded and able to think outside the box. Utilising first-party data to analyse customer and channel insights to aid decisions.
Responsibilities
- Support the end-to-end process of multi-channel campaigns, ensuring they are delivered accurately and on time.
- Brief engaging, relevant and innovative content to the creative team – valuing engagement and brand perception above all other metrics.
- Monitor and report on overall KPIs on a weekly and monthly basis.
- Identify new opportunities for automated customer journeys and support implementation.
- Support the CRM Manager in developing and analysing segmentation and AB testing strategies to optimise future campaigns.
- Coordinate with the CRM Manager to build the CRM marketing calendar, communicating this with key stakeholders.
- Support the CRM Manager to develop strategies to increase the customer base and Repeat Purchase Rate.
- Support the CRM Manager in developing a multi-touch communications strategy across multiple touchpoints, including but not limited to, Email, SMS, and App Push Notifications.
Requirements
- Bachelor’s degree 2:1 in Marketing, or equivalent qualification.
- 1-2 years’ experience within a CRM role, using CRM/ESP platforms (experience of Klaviyo would be an advantage).
- An understanding of basic HTML for editing and amends.
- Competent in Excel.
- Excellent written and communication skills, including copywriting.
- Highly analytical with a strong attention to detail.
- Ability to use own initiative and thrive in a fast-paced environment with competing deadlines and priorities.
Salary
Competitive
Manière De Voir | CRM Executive employer: Manière De Voir
Contact Detail:
Manière De Voir Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manière De Voir | CRM Executive
✨Tip Number 1
Familiarize yourself with CRM platforms, especially Klaviyo, as this will give you a significant edge. Consider taking online courses or tutorials to enhance your skills and demonstrate your commitment to mastering the tools used in the role.
✨Tip Number 2
Showcase your analytical skills by preparing examples of how you've used data to drive decisions in past roles. Be ready to discuss specific metrics you've monitored and how they influenced your strategies.
✨Tip Number 3
Think creatively about customer engagement strategies. Prepare some innovative ideas for multi-channel campaigns that you could propose during the interview, highlighting your ability to think outside the box.
✨Tip Number 4
Network with professionals in the CRM field through LinkedIn or industry events. Building connections can provide insights into the role and may even lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Manière De Voir | CRM Executive
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the CRM Executive position. Understand the key responsibilities and requirements, and think about how your skills and experiences align with them.
Tailor Your CV: Customize your CV to highlight relevant experience in CRM roles, particularly any work with CRM/ESP platforms like Klaviyo. Emphasize your analytical skills and any experience with multi-channel campaigns.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of your past work that demonstrate your ability to engage customers through various channels and your analytical mindset.
Highlight Your Skills: In your application, make sure to emphasize your technical skills, such as basic HTML knowledge and proficiency in Excel. Also, showcase your excellent written communication skills and attention to detail, as these are crucial for the role.
How to prepare for a job interview at Manière De Voir
✨Show Your Analytical Skills
As a CRM Executive, you'll need to demonstrate your analytical abilities. Be prepared to discuss how you've used data to inform decisions in past roles. Bring examples of how you've analyzed customer insights and applied them to improve campaign performance.
✨Highlight Your Creativity
This role requires a blend of creativity and technical skills. Share specific instances where you've created engaging content or innovative campaigns. Discuss how you briefed creative teams and the impact of your ideas on customer engagement.
✨Familiarize Yourself with CRM Tools
Make sure you're well-versed in CRM platforms, especially Klaviyo if you have experience with it. Be ready to talk about your hands-on experience with these tools and how you've utilized them to manage campaigns effectively.
✨Prepare for KPI Discussions
Understanding KPIs is crucial for this position. Prepare to discuss how you've monitored and reported on KPIs in previous roles. Think about how you can contribute to optimizing future campaigns based on these metrics.
