At a Glance
- Tasks: Lead the ecommerce strategy and enhance customer experience across website and app.
- Company: Join a dynamic team at Manière De Voir, a leader in digital retail.
- Benefits: Competitive salary and opportunities for professional growth in a fast-paced environment.
- Other info: Collaborate cross-functionally and drive innovation in a highly visible role.
- Why this job: Make a real impact on digital performance and customer engagement in a thriving company.
- Qualifications: 5+ years in Ecommerce with strong analytical and leadership skills.
The predicted salary is between 45000 - 55000 € per year.
As Ecommerce Manager, you will own and drive the digital performance of Manière De Voir across website and app, leading the strategy and execution required to maximise revenue, enhance customer experience and support international growth across key regions.
You will take ownership of the end-to-end customer journey, ensuring customers can seamlessly discover, engage with and purchase products across all digital touchpoints. Combining customer insight with commercial thinking, you will identify opportunities to improve performance across acquisition, onsite experience, conversion and retention.
Working cross-functionally with Marketing, Buying, Merchandising, Creative and Operations teams, you will play a central role in shaping the digital customer experience and ensuring our ecommerce channels continue to scale effectively. This is a highly visible role with significant influence across the business, requiring both strategic thinking and strong execution capability.
The Day-to-Day
- Own the ecommerce strategy and roadmap across website and app, aligning digital initiatives with wider business objectives and growth plans.
- Drive online revenue growth and performance across key regions through data-led decision making and continuous optimisation.
- Take ownership of the digital customer journey, identifying opportunities to improve engagement, conversion and retention across all stages of the purchase funnel.
- Lead and continually improve product discoverability across website and app through navigation, search, filtering, categorisation, onsite merchandising and customer journey optimisation.
- Own the ecommerce trading calendar, ensuring seamless execution of campaigns, launches and key trading periods.
- Work closely with Buying, Merchandising and Marketing teams to optimise product visibility, campaign performance and customer engagement.
- Manage and prioritise the website and app development roadmap, collaborating with internal stakeholders and external development partners.
- Lead testing and optimisation initiatives, implementing a structured approach to experimentation and continuous improvement.
- Establish reporting frameworks and own performance analysis across key ecommerce KPIs including revenue, conversion, customer behaviour, retention and regional performance.
- Translate customer and performance insights into actionable initiatives that improve customer experience and commercial outcomes.
- Monitor market trends, customer behaviour and competitor activity to identify opportunities and maintain a best-in-class ecommerce experience.
- Act as a key stakeholder across the business, influencing decisions and driving alignment across multiple teams.
You Should Apply If
- You are passionate about building exceptional digital customer experiences and driving meaningful commercial growth.
- You have a strong commercial mindset and a proven track record of delivering ecommerce performance at scale.
- You are highly analytical and confident using data and customer insight to influence strategy and decision making.
- You have strong leadership and stakeholder management skills, with experience working cross-functionally across multiple departments.
- You can balance strategic thinking with hands-on execution and thrive in a fast-paced environment.
- You have at least 5+ years’ experience in Ecommerce, Digital Trading or a similar commercially focused role.
- You have experience managing internal teams and/or external partners.
- You have experience with Shopify or comparable ecommerce platforms.
- You have a strong understanding of ecommerce best practice, digital merchandising, UX, CRO, SEO and analytics.
Ecommerce Manager in Manchester employer: Manière De Voir
At Manière De Voir, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. As an Ecommerce Manager, you will benefit from competitive salary packages, opportunities for professional growth, and the chance to influence our digital strategy in a fast-paced environment. Our commitment to employee development and collaboration across teams ensures that you will thrive while driving meaningful commercial success in a vibrant location.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the ecommerce space, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your past ecommerce projects and successes. This is your chance to demonstrate how you can drive digital performance and enhance customer experiences.
✨Tip Number 3
Prepare for interviews by researching the company’s ecommerce strategy. Be ready to discuss how you can contribute to their goals, especially around revenue growth and customer engagement. Tailor your answers to show you understand their business.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Ecommerce Manager in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Ecommerce Manager role. Highlight your experience with digital performance, customer journey optimisation, and any relevant achievements that showcase your ability to drive revenue growth.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're passionate about ecommerce and how your skills align with our needs. Use specific examples from your past roles to demonstrate your strategic thinking and execution capabilities.
Showcase Your Analytical Skills:Since this role requires a strong analytical mindset, be sure to mention any tools or methodologies you've used to analyse data and improve ecommerce performance. We love seeing how you’ve turned insights into actionable strategies!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Manière De Voir
✨Know Your Numbers
As an Ecommerce Manager, you'll need to demonstrate your analytical skills. Brush up on key ecommerce metrics like conversion rates, customer retention, and revenue growth. Be ready to discuss how you've used data to drive decisions in past roles.
✨Showcase Your Strategic Thinking
Prepare to talk about your approach to developing an ecommerce strategy. Think of specific examples where you aligned digital initiatives with business objectives. Highlight any successful campaigns or projects that showcase your ability to think strategically while executing effectively.
✨Understand the Customer Journey
Familiarise yourself with the end-to-end customer journey in ecommerce. Be prepared to discuss how you've improved customer engagement and conversion rates in previous roles. Share insights on how you can enhance the customer experience across various digital touchpoints.
✨Collaboration is Key
This role requires working cross-functionally, so be ready to share experiences where you've collaborated with teams like Marketing, Buying, and Merchandising. Discuss how you’ve managed stakeholder relationships and driven alignment across departments to achieve common goals.
