At a Glance
- Tasks: Lead a dynamic team to deliver exceptional service in a high-end restaurant.
- Company: Join the renowned Manicomio Group, known for fine Italian dining.
- Benefits: Enjoy a competitive salary, comprehensive benefits, and exclusive staff discounts.
- Other info: Flexible hours with ongoing training and career advancement opportunities.
- Why this job: Be part of an inspiring workplace with opportunities for growth and development.
- Qualifications: Previous fine dining experience and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
Manicomio Chelsea Restaurant, located in Sloane Square, is the flagship and first opening of the renowned Manicomio Group of fine Italian restaurants, offering a high standard dining experience with an exceptional outside space.
The Role:
- You will be the Floor Manager working to exceed expectations, train and inspire your colleagues with your knowledge, skills and passion for great customer service.
- Working closely with the GM, you will:
- Take responsibility for the day-to-day setting up of the room leading the service.
- Assist the General Manager with rotas and training.
- Be responsible for stock control and cost control.
- Have a hands-on approach to the role and work closely with your floor and management team, leading by example and delivering an exceptional standard of service.
- During summer, this is a high volume operation.
The ideal Floor Manager will:
- Have significant previous fine restaurant experience.
- Be confident in leading a team of 10 to 20 people including floor and bar staff.
- Have an excellent knowledge of standard of service.
- Deliver excellent service skills, have an eye for detail and the ability to innovate.
- Be confident, capable and creative, with passion and commitment to delivering consistently excellent service.
- Have the necessary energy, passion and enthusiasm to deliver, and train others, in providing first-class customer service.
- Be financially aware in terms of staff costing and profitability, GPs and more.
- Have some wine knowledge - WSET certification is an advantage.
- Be well presented with a strong command of written and spoken English.
- Have the necessary paperwork enabling residency and full-time work in the UK.
- Be flexible as you will work on a rota, 5 days out of 7 days.
Job Type: Full Time 40-48h per week.
What we offer:
- A competitive salary and comprehensive benefits package.
- An inspiring and dynamic workplace within one of London's most exciting new restaurants.
- Ongoing training, mentoring, and career development opportunities within the Manicomio Group.
- Access to the company pension scheme.
- Exclusive staff discounts across all Manicomio Group restaurants.
Please apply via the below with a cover letter and CV. We look forward to hearing from you.
Restaurant Floor Manager employer: Manicomio Chelsea
At Manicomio Chelsea, we pride ourselves on being an exceptional employer, offering a vibrant and dynamic work environment in the heart of Sloane Square. Our commitment to employee growth is reflected in our ongoing training and mentoring opportunities, ensuring that you can develop your skills while working alongside a passionate team dedicated to delivering outstanding service. With competitive salaries, a comprehensive benefits package, and exclusive discounts across all our restaurants, joining the Manicomio Group means becoming part of a family that values excellence and creativity in fine dining.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Floor Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the restaurant industry. Attend events, join online groups, or even pop into local eateries to chat with staff. You never know who might have a lead on your dream Floor Manager role!
✨Tip Number 2
Show off your skills! If you can, create a short video or portfolio showcasing your experience in fine dining and customer service. This can really set you apart from other candidates and give employers a taste of what you bring to the table.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to restaurants you admire, like Manicomio, and express your interest. A personal touch can make all the difference and show your enthusiasm for the role.
✨Tip Number 4
Prepare for interviews by practising common questions and scenarios specific to restaurant management. Think about how you would handle high-pressure situations or train a new team member. Confidence and preparation will help you shine when it counts!
We think you need these skills to ace Restaurant Floor Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for the restaurant industry shine through. We want to see your enthusiasm for delivering exceptional service and how you inspire others around you.
Tailor Your CV:Make sure your CV highlights your relevant experience in fine dining and team leadership. We love seeing specific examples of how you've led a team or improved service standards in your previous roles.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you're the perfect fit for the Floor Manager role. Be sure to mention your knowledge of stock control and customer service, and how you plan to bring that to our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Manicomio Chelsea!
How to prepare for a job interview at Manicomio Chelsea
✨Know Your Stuff
Make sure you brush up on your knowledge of fine dining standards and customer service. Familiarise yourself with the Manicomio Group's ethos and menu, as well as any wine knowledge that might come in handy. This will show your passion and commitment to delivering an exceptional dining experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Think about times when you’ve trained staff or handled high-pressure situations. Being able to demonstrate your leadership style will be key, especially since you'll be managing a team of 10 to 20 people.
✨Be Ready for Practical Scenarios
Expect to face situational questions or role-play scenarios during the interview. They might ask how you would handle a busy service or resolve a customer complaint. Practising these scenarios can help you respond confidently and showcase your hands-on approach.
✨Dress to Impress
As a Floor Manager, presentation matters! Make sure you dress smartly and professionally for the interview. This not only reflects your understanding of the restaurant's standards but also shows that you take the opportunity seriously.
