At a Glance
- Tasks: Lead a dynamic team to deliver exceptional service in a high-end restaurant.
- Company: Join the renowned Manicomio Group, known for fine Italian dining.
- Benefits: Competitive salary, comprehensive benefits, and exclusive staff discounts.
- Other info: Flexible hours with ongoing training and career advancement within the group.
- Why this job: Be part of an inspiring workplace with opportunities for growth and development.
- Qualifications: Experience in fine dining, strong leadership skills, and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
JManicomio Chelsea, located in Sloane Square, is the flagship and first opening of the renowned Manicomio Group of fine Italian restaurants, offering a high standard dining experience with an exceptional outside space.
The Role:
- You will be the Floor Manager working to exceed expectations, train and inspire your colleagues with your knowledge, skills and passion for great customer service.
- Working closely with the GM, you will:
- Take responsibility for the day-to-day setting up of the room leading the service.
- Assist the General Manager with rotas and training.
- Be responsible for stock control and cost control.
- Have a hands-on approach to the role and work closely with your floor and management team, leading by example and delivering an exceptional standard of service.
- During summer, this is a high volume operation.
The ideal Floor Manager will:
- Have significant previous fine restaurant experience.
- Be confident in leading a team of 10 to 20 people including floor and bar staff.
- Have an excellent knowledge of standard of service.
- Deliver excellent service skills, have an eye for detail and the ability to innovate.
- Be confident, capable and creative, with passion and commitment to delivering consistently excellent service.
- Have the necessary energy, passion and enthusiasm to deliver, and train others, in providing a first-class customer service.
- Be financially aware in terms of staff costing and profitability, GPs and more.
- Have some wine knowledge - WSET certification is an advantage.
- Be well presented with a strong command of written and spoken English.
- Have the necessary paperwork enabling residency and full-time work in the UK.
- Be flexible as you will work on a rota, 5 days out of 7 days.
Job Type: Full Time 40-48h per week.
What we offer:
- A competitive salary and comprehensive benefits package.
- An inspiring and dynamic workplace within one of London’s most exciting new restaurants.
- Ongoing training, mentoring, and career development opportunities within the Manicomio Group.
- Access to the company pension scheme.
- Exclusive staff discounts across all Manicomio Group restaurants.
Please apply via the below with a cover letter and CV. We look forward to hearing from you.
Restaurant Floor Manager in London employer: Manicomio Chelsea
At JManicomio Chelsea, we pride ourselves on being an exceptional employer, offering a vibrant and dynamic work environment in the heart of Sloane Square. Our commitment to employee growth is reflected in our ongoing training and mentoring programmes, ensuring that every team member has the opportunity to excel in their career while enjoying exclusive staff discounts across all our restaurants. Join us to be part of a passionate team dedicated to delivering outstanding service in one of London's premier dining destinations.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Floor Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the restaurant industry. Attend events, join online groups, or even pop into local restaurants to chat with staff. You never know who might have a lead on your dream Floor Manager role!
✨Tip Number 2
Show off your skills! If you get the chance, do a trial shift or offer to help out at a busy restaurant. This gives you a chance to demonstrate your leadership and service skills in action, plus it shows you're genuinely interested in the role.
✨Tip Number 3
Be prepared for interviews! Research the Manicomio Group and their values. Think about how your experience aligns with their expectations and be ready to share specific examples of how you've led teams and delivered exceptional service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and take the initiative to reach out directly.
We think you need these skills to ace Restaurant Floor Manager in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating exceptional dining experiences.
Tailor Your CV:Make sure your CV highlights your relevant experience in fine dining and team leadership. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for our team. Be sure to mention specific skills and experiences that align with the role of Floor Manager, and don’t forget to express your enthusiasm for joining Manicomio!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our team!
How to prepare for a job interview at Manicomio Chelsea
✨Know Your Menu Inside Out
Before the interview, make sure you’re familiar with the restaurant's menu and wine list. This shows your genuine interest in the role and helps you answer questions about food pairings or service styles confidently.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Discuss specific situations where you inspired your colleagues or improved service standards, as this will resonate well with the hiring managers.
✨Demonstrate Financial Awareness
Brush up on your knowledge of stock control and cost management. Be ready to discuss how you’ve managed budgets or improved profitability in past positions, as this is crucial for the Floor Manager role.
✨Bring Your Passion for Service
During the interview, let your enthusiasm for customer service shine through. Share stories that highlight your commitment to delivering exceptional experiences, as this aligns perfectly with the restaurant's values.
