Product Manager in London

Mangopay is a wallet-based payment infrastructure built specifically for organisations with complex, multi-party fund flows. A pioneer in multi-party payments, our solution optimises fund flows on behalf of the organisations we work with using wallets as programmable, composable building blocks. Mangopay’s regulated platform collects payments, secures transactions and holds funds, splits money between the various parties in the funds flow, and ultimately manages the payout to service providers, sellers, and consumers. Platforms and fintechs using Mangopay regain control and transparency over multi-party payment flows, generate additional revenue, and improve operational efficiency. They can stay compliant while innovating and scaling.

Our team of 300+ people is spread across offices in Madrid, Paris, Warsaw, Berlin, Luxembourg and London. We're looking for talented individuals to join us in tackling the exciting challenges ahead. At Mangopay, you’ll be part of a supportive, diverse team committed to building scalable solutions and driving change in the fintech space!

The Mangopay product organization is organized into 5 areas: Payment Acceptance, Wallet, Banking, Payouts, and User Identity. Together, our mission is to reimagine and create the infrastructure that is going to fuel the success of our customers and Mangopay in the coming years. The delivery of the best possible product is a critical mission due to the central role each of these teams have in supporting our customers.

The Product Manager (Payments Platform) is responsible for the discovery and delivery of new features built in the Payments Platform for our customers. The Payments Platform is the “brain” of the Payment Acceptance product; it manages everything from card vaulting to 3DS, security, and the orchestration required to manage the complex multi-party payment flows which define Mangopay.

• Technical Product Ownership: Perform the Product Owner Scrum role within the Payments Platform team. Translate high-level product vision into granular, developer-ready user stories.
• Bridge the Gap: Work closely with Product leadership and Engineering teams to transform discovery work and customer insights into seamless, scalable API experiences for our clients.
• Discovery and Delivery: Prepare thorough discovery work, and own the delivery of that work into live features which bring real value to our customers.
• Optimize for Performance: Monitor authorization rates, latency, and adoption metrics to iterate and improve.
• Customer mindset: Everything you create and deliver is customer-centric.
• Jira & Sprint Mastery: Maintain a high-velocity delivery pace and ensure that the engineering squad is unblocked.
• Establish metrics: Develop processes and dashboards for monitoring and evaluating the performance and success of the Payments Platform product and its features.
• Own Transversal Feature Delivery: Lead the implementation of high-value features like Network Tokens and Click to Pay.
• Architect the 'Connector' Strategy: Collaborate with Engineering leadership to define how our microservices interact with external PSPs.
• Standardize Global Logic: Ensure that transversal functions are standardized.

• 5+ Years of Fintech/API Experience: Significant time in the trenches of Fintech, specifically working on API-first products.
• A 'Technical PO' Mindset: Comfortable sitting in on deep-dive engineering sessions.
• Scrum Fluency: Proven track record of working in high-velocity Agile environments.
• Customer mindset: Demonstrate that customer outcomes are top of mind in everything you build.
• Data-Native DNA: Proficient and independent with SQL and Looker (or similar) BI tools.
• Execution Focus: Reputation for taking complex projects and getting them across the finish line.
• AI proficiency: Experience using AI to solve tangible problems.
• Communication Skills: Excellent written and verbal communication.

HR Call Interview with Manager, Interview with Engineering team, Case Study Call with CPO.

If this role sounds of interest to you, and matches your experience, get in touch via the apply button! We care about equal employment opportunities, so all qualified applicants will receive equal consideration regardless of their race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.