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- Tasks: Join our team as a Sales Assistant, promoting our brand and delivering top-notch customer service.
- Company: Mango is a vibrant fashion brand from Barcelona, present in over 120 countries.
- Benefits: Enjoy a 35% discount, personal development opportunities, and international career growth.
- Why this job: Be part of a creative, inclusive culture that values authenticity and innovation in fashion.
- Qualifications: We're looking for enthusiastic team players with great communication skills; retail experience is a plus.
- Other info: Flexible hours with evening and weekend shifts; perfect for students seeking part-time work.
At Mango we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity.
Our multicultural team, is the driving force behind our success, connecting our unique style with people all over the world.
YOUR NEW POSITION:
For our store in Edinburgh- Fort Kinnaird- we are looking for a Sales Assistant to join our team.
8 hours per week- over 1-2 days, evening and weekends required
Your aim will be to promote the brand\’s image and to maintain the highest standard of customer service at all times, to sell and gain the loyalty of our customers. You will also be involved in keeping the store tidy and organised as well as checking and replenishing stock.
YOUR MAIN RESPONSIBILITIES:
- To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve
- To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner.
- To be able to serve multiple customers simultaneously and offer excellent service to all of them.
- To be familiar with the sales targets and aim to achieve and exceed them, individually and as a team.
- To prioritise customer service above all other tasks
- To be familiar with and offer services according to the needs of customers in order to maximise sales.
- To provide support by maintaining an optimal store image that is attractive to customers at all times.
ABOUT YOU:
We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable.
YOUR BENEFITS:
- As a member of the Mango team, you\’ll get a 35% discount on all our lines, so that you\’ll always be wearing the latest!
- Employee Assistance Programme (EAP): confidential helpline, money concerns, general well-being and legal advice.
- At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you towards success.
- Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
At Mango, we believe in an inclusive culture where creativity and innovation inspire us to take fashion further, therefore, we are committed to providing equal opportunities for all, valuing each person\’s authenticity.
Taking Fashion
Further
SALES ASSISTANT (8 hours, fixed term- Fort Kinnaird) employer: Mango
Contact Detail:
Mango Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SALES ASSISTANT (8 hours, fixed term- Fort Kinnaird)
✨Tip Number 1
Familiarise yourself with Mango's brand values and product range. Understanding their style and ethos will help you connect with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail-like scenario. This will help you become more comfortable with welcoming customers, answering their questions, and providing excellent service.
✨Tip Number 3
Be prepared to discuss your previous retail experience and how it relates to the role. Think of specific examples where you exceeded sales targets or provided exceptional customer service to showcase your skills.
✨Tip Number 4
Show enthusiasm for the role and the brand during any interviews or informal chats. A positive attitude and genuine excitement about working at Mango can set you apart from other candidates.
We think you need these skills to ace SALES ASSISTANT (8 hours, fixed term- Fort Kinnaird)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Sales Assistant position. Tailor your application to highlight how your skills and experiences align with what Mango is looking for.
Showcase Relevant Experience: If you have previous experience in fashion retail, make sure to emphasise it in your CV and cover letter. Provide specific examples of how you've delivered excellent customer service or achieved sales targets in past roles.
Highlight Your Skills: Focus on key skills that are important for the role, such as communication, teamwork, and a proactive attitude. Use concrete examples to demonstrate these skills in action, showing how they will benefit Mango.
Craft a Personal Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the brand and the role. Mention why you want to work at Mango specifically and how you can contribute to their team and customer service goals.
How to prepare for a job interview at Mango
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion and the Mango brand during the interview. Share any personal experiences or stories that highlight your love for style and how it connects with customer service.
✨Demonstrate Excellent Customer Service Skills
Prepare examples of how you've provided outstanding customer service in previous roles. Be ready to discuss how you would approach customers, handle multiple requests, and ensure a positive shopping experience.
✨Know the Brand Inside Out
Familiarise yourself with Mango's products, values, and current collections. Being knowledgeable about the brand will help you answer questions confidently and show your commitment to representing Mango effectively.
✨Highlight Teamwork and Communication
As a Sales Assistant, you'll be part of a team. Share examples of how you've successfully worked in a team environment and communicated effectively with colleagues to achieve common goals, especially in a retail setting.