At a Glance
- Tasks: Join our team as a Sales Assistant, delivering top-notch customer service and maintaining store standards.
- Company: Mango is a vibrant fashion brand from Barcelona, present in over 120 countries, inspiring creativity and innovation.
- Benefits: Enjoy a 35% discount, access to training, and international opportunities for personal growth.
- Other info: This is a full-time, fixed-term role requiring flexibility in hours.
- Why this job: Be part of a multicultural team that values creativity and offers a dynamic work environment.
- Qualifications: We're looking for enthusiastic team players with great communication skills; retail experience is a plus.
The predicted salary is between 24000 - 33600 Β£ per year.
At Mango we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity.
Our multicultural team, is the driving force behind our success, connecting our unique style with people all over the world.
YOUR NEW JOB:
For our store in Windsor Yards SC , we are looking for a Sales Assistant to join our team.
Your aim will be to promote the brand\βs image and to maintain the highest standard of customer service at all times, to sell and gain the loyalty of our customers. You will also be involved in keeping the store tidy and organised as well as checking and replenishing stock.
40 hours per week.
Fix-Term contract.
Flexibility required.
YOUR MAIN RESPONSIBILITIES:
- To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve
- To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner.
- To be able to serve multiple customers simultaneously and offer excellent service to all of them.
- To be familiar with the sales targets and aim to achieve and exceed them, individually and as a team.
- To prioritise customer service above all other tasks
- To be familiar with and offer services according to the needs of customers in order to maximise sales.
- To provide support by maintaining an optimal store image that is attractive to customers at all times.
ABOUT YOU:
We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable.
YOUR BENEFITS:
- As a member of the Mango team, you\βll get a 35% discount on all our lines, so that you\βll always be wearing the latest!
- Employee Assistance Programme (EAP): confidential helpline, money concerns, general well-being and legal advice.
- At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you towards success.
- Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
At Mango, we believe in an inclusive culture where creativity and innovation inspire us to take fashion further, therefore, we are committed to providing equal opportunities for all, valuing each person\βs authenticity.
Taking Fashion
Further
SALES ASSISTANT (40 Hours, Windsor) employer: Mango
Contact Detail:
Mango Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land SALES ASSISTANT (40 Hours, Windsor)
β¨Tip Number 1
Familiarise yourself with Mango's brand values and product lines. Understanding their unique style and customer base will help you connect better with potential customers and demonstrate your passion for the brand during your interactions.
β¨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail scenario. This will help you become more comfortable with welcoming customers, handling multiple queries, and providing excellent service, which is crucial for this role.
β¨Tip Number 3
Showcase your enthusiasm for fashion and retail during any informal conversations or networking opportunities. Being able to express your genuine interest in the industry can set you apart from other candidates and make a lasting impression.
β¨Tip Number 4
Be prepared to discuss your previous retail experiences and how they relate to the responsibilities of a Sales Assistant at Mango. Highlighting specific examples of how you've achieved sales targets or provided exceptional customer service will demonstrate your suitability for the role.
We think you need these skills to ace SALES ASSISTANT (40 Hours, Windsor)
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in retail, especially in fashion. Emphasise any customer service roles and skills that align with the responsibilities of a Sales Assistant at Mango.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and customer service. Mention specific examples of how you've successfully engaged with customers and met sales targets in previous roles.
Showcase Your Personality: Mango values vibrant and outgoing individuals. Use your application to convey your personality and enthusiasm for the brand. Share why you want to work for Mango and how you can contribute to their team.
Highlight Teamwork Skills: Since the role requires working as part of a team, include examples of how you've successfully collaborated with others in past jobs. This will demonstrate your ability to work well in a multicultural environment.
How to prepare for a job interview at Mango
β¨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry during the interview. Share any personal experiences or interests related to fashion that demonstrate your passion and understanding of the brand's image.
β¨Demonstrate Excellent Customer Service Skills
Prepare examples of how you've provided outstanding customer service in previous roles. Highlight situations where you went above and beyond to meet customer needs, as this aligns with the company's focus on maintaining high standards of service.
β¨Know the Brand Inside Out
Research Mango's history, values, and current collections before the interview. Being knowledgeable about the brand will show your commitment and help you answer questions more effectively, especially regarding product knowledge.
β¨Exhibit Team Spirit and Flexibility
Since the role requires teamwork and flexibility, be ready to discuss how you work well in a team environment. Share examples of how you've adapted to changing situations or collaborated with colleagues to achieve common goals.