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- Tasks: Join our team as a Sales Assistant, promoting our brand and delivering top-notch customer service.
- Company: Mango is a vibrant fashion retailer with a presence in over 120 countries, rooted in creativity and authenticity.
- Benefits: Enjoy a 35% discount, access to training, and international opportunities for growth.
- Why this job: Be part of a multicultural team that values creativity and offers a dynamic work environment.
- Qualifications: We're looking for enthusiastic team players with great communication skills; retail experience is a plus.
- Other info: Evening and weekend shifts required; this role is perfect for those passionate about fashion.
The predicted salary is between 24000 - 36000 £ per year.
At Mango we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity.
Our multicultural team, is the driving force behind our success, connecting our unique style with people all over the world.
YOUR NEW POSITION:
For our store in Norwich, Chantry Place- we are looking for a Sales Assistant to join our team.
40 hours per week- over 5 days, evening and weekends required
Your aim will be to promote the brand\’s image and to maintain the highest standard of customer service at all times, to sell and gain the loyalty of our customers. You will also be involved in keeping the store tidy and organised as well as checking and replenishing stock.
YOUR MAIN RESPONSIBILITIES:
- To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve
- To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner.
- To be able to serve multiple customers simultaneously and offer excellent service to all of them.
- To be familiar with the sales targets and aim to achieve and exceed them, individually and as a team.
- To prioritise customer service above all other tasks
- To be familiar with and offer services according to the needs of customers in order to maximise sales.
- To provide support by maintaining an optimal store image that is attractive to customers at all times.
ABOUT YOU:
We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable.
YOUR BENEFITS:
- As a member of the Mango team, you\’ll get a 35% discount on all our lines, so that you\’ll always be wearing the latest!
- Employee Assistance Programme (EAP): confidential helpline, money concerns, general well-being and legal advice.
- At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you towards success.
- Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
At Mango, we believe in an inclusive culture where creativity and innovation inspire us to take fashion further, therefore, we are committed to providing equal opportunities for all, valuing each person\’s authenticity.
Taking Fashion
Further
SALES ASSISTANT (40 hours, Chantry Place) employer: Mango
Contact Detail:
Mango Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SALES ASSISTANT (40 hours, Chantry Place)
✨Tip Number 1
Familiarise yourself with Mango's brand values and product range. Understanding their style and ethos will help you connect with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail-like scenario. This will help you become more comfortable with welcoming customers, handling multiple queries, and providing excellent service under pressure.
✨Tip Number 3
Research common sales techniques and strategies used in fashion retail. Being knowledgeable about upselling and cross-selling can give you an edge when discussing how you would contribute to achieving sales targets.
✨Tip Number 4
Show enthusiasm for teamwork and collaboration. Prepare examples of how you've successfully worked in a team before, as this role requires a self-motivated team player who can contribute positively to the store environment.
We think you need these skills to ace SALES ASSISTANT (40 hours, Chantry Place)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Mango's brand values, style, and customer service philosophy. This will help you tailor your application to reflect how you can embody their image and contribute to their success.
Highlight Relevant Experience: If you have previous experience in fashion retail, make sure to emphasise this in your CV and cover letter. Provide specific examples of how you've delivered excellent customer service and met sales targets.
Showcase Your Skills: In your application, highlight your communication skills, proactive attitude, and ability to work as part of a team. Use concrete examples to demonstrate how these skills have helped you succeed in past roles.
Craft a Compelling Cover Letter: Write a personalised cover letter that expresses your enthusiasm for the role and the brand. Mention why you want to work at Mango specifically and how you can contribute to their goals in customer service and sales.
How to prepare for a job interview at Mango
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry during the interview. Share any personal experiences or interests related to fashion that demonstrate your passion and understanding of the brand's image.
✨Demonstrate Excellent Customer Service Skills
Prepare examples of how you've provided outstanding customer service in previous roles. Highlight your ability to handle multiple customers at once and your strategies for ensuring each one feels valued and attended to.
✨Know the Brand Inside Out
Research Mango thoroughly before the interview. Familiarise yourself with their latest collections, values, and market presence. This knowledge will help you answer questions confidently and show your commitment to the brand.
✨Be Ready to Discuss Sales Targets
Understand the importance of sales targets in retail. Be prepared to discuss how you have met or exceeded sales goals in the past, and share your ideas on how you can contribute to achieving Mango's targets as a Sales Assistant.
