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- Tasks: Join our team as a Sales Assistant, promoting our brand and delivering top-notch customer service.
- Company: Mango is a vibrant fashion brand from Barcelona, present in over 120 countries.
- Benefits: Enjoy a 35% discount, personal development opportunities, and international career growth.
- Why this job: Be part of a creative, inclusive culture that values authenticity and innovation in fashion.
- Qualifications: We're looking for enthusiastic team players with great communication skills; retail experience is a plus.
- Other info: Work 32 hours a week, including evenings and weekends, in the trendy St James Quarter.
At Mango we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity.
Our multicultural team, is the driving force behind our success, connecting our unique style with people all over the world.
YOUR NEW POSITION:
For our store in Edinburgh- St James Quarter – we are looking for a Sales Assistant to join our team.
32 hours per week- over 4-5 days, evening and weekends required
Your aim will be to promote the brand\’s image and to maintain the highest standard of customer service at all times, to sell and gain the loyalty of our customers. You will also be involved in keeping the store tidy and organised as well as checking and replenishing stock.
YOUR MAIN RESPONSIBILITIES:
- To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve
- To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner.
- To be able to serve multiple customers simultaneously and offer excellent service to all of them.
- To be familiar with the sales targets and aim to achieve and exceed them, individually and as a team.
- To prioritise customer service above all other tasks
- To be familiar with and offer services according to the needs of customers in order to maximise sales.
- To provide support by maintaining an optimal store image that is attractive to customers at all times.
ABOUT YOU:
We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable.
YOUR BENEFITS:
- As a member of the Mango team, you\’ll get a 35% discount on all our lines, so that you\’ll always be wearing the latest!
- Employee Assistance Programme (EAP): confidential helpline, money concerns, general well-being and legal advice.
- At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you towards success.
- Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
At Mango, we believe in an inclusive culture where creativity and innovation inspire us to take fashion further, therefore, we are committed to providing equal opportunities for all, valuing each person\’s authenticity.
Taking Fashion
Further
SALES ASSISTANT (32 hours, St James Quarter) employer: Mango
Contact Detail:
Mango Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SALES ASSISTANT (32 hours, St James Quarter)
✨Tip Number 1
Familiarise yourself with Mango's brand values and product lines. Understanding their unique style and customer base will help you connect better with potential customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail-like scenario. This will help you become more comfortable with welcoming customers, handling multiple queries, and providing excellent service, which is crucial for this role.
✨Tip Number 3
Be prepared to discuss your previous retail experience and how it relates to the responsibilities of a Sales Assistant at Mango. Highlight any specific achievements or sales targets you've met in the past to showcase your ability to contribute to the team.
✨Tip Number 4
Show enthusiasm for the role by being proactive in your approach. Think about ways you can enhance the customer experience or improve store presentation, and be ready to share these ideas during your conversation with us.
We think you need these skills to ace SALES ASSISTANT (32 hours, St James Quarter)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Sales Assistant position. Tailor your application to highlight how your skills and experiences align with what Mango is looking for.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in fashion retail. Highlight any customer service roles and specific achievements that demonstrate your ability to meet sales targets and provide excellent service.
Write a Personalised Cover Letter: In your cover letter, express your passion for fashion and customer service. Mention why you want to work at Mango specifically and how you can contribute to their team. Use examples from your past experiences to illustrate your points.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that your documents are well-formatted and professional.
How to prepare for a job interview at Mango
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion and retail during the interview. Share any personal experiences or interests that relate to the industry, as this will demonstrate your genuine passion for the role at Mango.
✨Demonstrate Excellent Customer Service Skills
Prepare examples of how you've provided outstanding customer service in previous roles. Highlight situations where you went above and beyond to assist customers, as this aligns with Mango's commitment to maintaining high standards of service.
✨Know the Brand Inside Out
Research Mango's history, values, and current collections before the interview. Being knowledgeable about the brand will not only impress your interviewers but also show that you're serious about representing Mango's image.
✨Be Ready to Discuss Sales Targets
Familiarise yourself with sales strategies and be prepared to discuss how you can contribute to achieving and exceeding sales targets. Think of specific examples from your past experience where you successfully met or surpassed sales goals.
