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- Tasks: Join our team as a Sales Assistant, promoting our brand and delivering top-notch customer service.
- Company: Mango is a vibrant fashion brand from Barcelona, present in over 120 countries.
- Benefits: Enjoy a 35% discount, personal development opportunities, and international career growth.
- Why this job: Be part of a creative, inclusive culture that values authenticity and innovation in fashion.
- Qualifications: We're looking for enthusiastic team players with great communication skills; retail experience is a plus.
- Other info: Flexible hours required; work 30 hours a week, Monday to Sunday.
At Mango we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity.
Our multicultural team, is the driving force behind our success, connecting our unique style with people all over the world.
YOUR NEW JOB:
For our store in White City, we are looking for a Sales Assistant to join our team.
Your aim will be to promote the brand\’s image and to maintain the highest standard of customer service at all times, to sell and gain the loyalty of our customers. You will also be involved in keeping the store tidy and organised as well as checking and replenishing stock.
30 hours
Monday to Sunday
Full flexibility required
YOUR MAIN RESPONSIBILITIES:
• To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve
• To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner.
• To be able to serve multiple customers simultaneously and offer excellent service to all of them.
• To be familiar with the sales targets and aim to achieve and exceed them, individually and as a team.
• To prioritise customer service above all other tasks
• To be familiar with and offer services according to the needs of customers in order to maximise sales.
• To provide support by maintaining an optimal store image that is attractive to customers at all times.
ABOUT YOU:
We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable.
YOUR BENEFITS:
- As a member of the Mango team, you\’ll get a 35% discount on all our lines, so that you\’ll always be wearing the latest!
- Employee Assistance Programme (EAP): confidential helpline, money concerns, general well-being and legal advice.
- At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you towards success.
- Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
At Mango, we believe in an inclusive culture where creativity and innovation inspire us to take fashion further, therefore, we are committed to providing equal opportunities for all, valuing each person\’s authenticity.
Taking Fashion
Further
SALES ASSISTANT (30 Hours, White City) employer: Mango
Contact Detail:
Mango Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SALES ASSISTANT (30 Hours, White City)
✨Tip Number 1
Familiarise yourself with Mango's brand values and product range. Understanding their style and ethos will help you connect with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail-like scenario. This will help you become more comfortable with welcoming customers, answering questions, and providing excellent service.
✨Tip Number 3
Be prepared to discuss your previous retail experience and how it relates to the role. Think of specific examples where you exceeded sales targets or provided exceptional customer service to showcase your skills.
✨Tip Number 4
Show your enthusiasm for fashion and trends by staying updated on current styles. Being knowledgeable about what's popular can help you engage customers and make informed recommendations, which is key for a Sales Assistant.
We think you need these skills to ace SALES ASSISTANT (30 Hours, White City)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Assistant position at Mango. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Customer Service Skills: Emphasise your customer service experience in your CV and cover letter. Provide specific examples of how you've successfully engaged with customers, resolved issues, or contributed to sales targets in previous roles.
Highlight Teamwork and Communication: Mango values teamwork and communication. In your application, mention instances where you worked effectively as part of a team or demonstrated strong communication skills, especially in a retail environment.
Express Your Passion for Fashion: Convey your enthusiasm for fashion and the brand in your application. Mention any relevant experience in fashion retail and how it has shaped your understanding of customer needs and trends.
How to prepare for a job interview at Mango
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion and the Mango brand during the interview. Share any personal experiences or stories that highlight your love for style and how it connects with customer service.
✨Demonstrate Excellent Communication Skills
Since the role requires strong communication, practice articulating your thoughts clearly. Be prepared to discuss how you've successfully interacted with customers in the past and how you can maintain a positive store atmosphere.
✨Know the Brand Inside Out
Familiarise yourself with Mango's products, values, and recent collections. This knowledge will help you answer questions confidently and show that you're genuinely interested in representing the brand.
✨Prepare for Situational Questions
Anticipate questions about handling multiple customers or achieving sales targets. Think of specific examples from your previous experience that demonstrate your ability to excel in these situations.