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- Tasks: Promote brand image and provide top-notch customer service while maintaining store organisation.
- Company: Mango is a global fashion brand present in over 115 countries, celebrating style and culture.
- Benefits: Enjoy flexible hours, a vibrant team environment, and opportunities for growth in the fashion industry.
- Why this job: Join a diverse team, enhance your communication skills, and make a real impact on customer experiences.
- Qualifications: Looking for enthusiastic team players with great communication skills; retail experience is a plus.
- Other info: 30 hours per week with evening and weekend availability required.
At Mango we inspire and we unite through our passion for style and culture. We are present in more than 115 countries and our online presence extends to more than 110 countries. Our team is made up of people of 112 nationalities and 78% of them are women.
We are looking for
SALES ASSISTANT (30 hours)
Wat would your day to day be like at MANGO?
JOB POSTING
For our store in Lakeside – we are looking for a Sales Assistant to join our team.
Your aim will be to promote the brand\’s image and to maintain the highest standard of customer service at all times, to sell and gain the loyalty of our customers. You will also be involved in keeping the store tidy and organised as well as checking and replenishing stock.
- 30 hours per week / 4 days availability including evenings and weekends
Key Responsibilities:
- To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve
- To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner.
- To be able to serve multiple customers simultaneously and offer excellent service to all of them.
- To be familiar with the sales targets and aim to achieve and exceed them, individually and as a team.
- To prioritise customer service above all other tasks
- To be familiar with and offer services according to the needs of customers in order to maximise sales.
- To provide support by maintaining an optimal store image that is attractive to customers at all times.
Your Profile
We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable.
You got it?
We like you!
SALES ASSISTANT (30 hours) employer: Mango
Contact Detail:
Mango Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SALES ASSISTANT (30 hours)
✨Tip Number 1
Familiarise yourself with Mango's brand values and current collections. This will not only help you in conversations during the interview but also show your genuine interest in the company and its products.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family as if they were customers. Focus on being approachable, friendly, and knowledgeable, which are key traits for a Sales Assistant role.
✨Tip Number 3
Prepare examples of how you've successfully worked in a team or exceeded sales targets in previous roles. This will demonstrate your ability to contribute positively to the team at Mango.
✨Tip Number 4
Be ready to discuss your availability and flexibility, especially regarding evenings and weekends. Showing that you're willing to adapt your schedule can make you a more attractive candidate.
We think you need these skills to ace SALES ASSISTANT (30 hours)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Mango's brand values, style, and culture. This will help you tailor your application to reflect how you can embody and promote their image.
Highlight Relevant Experience: Emphasise any previous experience in fashion retail or customer service. Use specific examples to demonstrate how you've successfully engaged with customers and met sales targets.
Showcase Your Skills: Clearly outline your communication skills, proactive attitude, and ability to work as part of a team. Mention any instances where you've gone above and beyond to provide excellent customer service.
Tailor Your CV and Cover Letter: Make sure your CV and cover letter are tailored specifically for the Sales Assistant role at Mango. Use keywords from the job description and express your enthusiasm for the position and the brand.
How to prepare for a job interview at Mango
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion and style during the interview. Share your personal experiences with the brand and how you connect with its image, as this will demonstrate your genuine interest in working at Mango.
✨Demonstrate Excellent Customer Service Skills
Prepare examples of how you've provided outstanding customer service in previous roles. Highlight situations where you went above and beyond to assist customers, as this aligns perfectly with the key responsibilities of a Sales Assistant.
✨Know the Brand Inside Out
Familiarise yourself with Mango's products, values, and current collections. Being knowledgeable about the brand will not only impress your interviewers but also show that you're ready to represent Mango effectively.
✨Be Ready to Discuss Teamwork
Since the role requires being a self-motivated team player, prepare to discuss your experiences working in teams. Share how you contributed to team goals and how you can help foster a positive team environment at Mango.
