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- Tasks: Join our team as a Sales Assistant, promoting our brand and delivering top-notch customer service.
- Company: Mango is a vibrant fashion brand from Barcelona, present in over 120 countries.
- Benefits: Enjoy a 35% discount, personal development opportunities, and international career growth.
- Why this job: Be part of a creative, inclusive culture that values authenticity and innovation in fashion.
- Qualifications: We're looking for enthusiastic team players with great communication skills; retail experience is a plus.
- Other info: This is a 24-hour fixed term position at our TEEN store in White City.
At Mango we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity.
Our multicultural team, is the driving force behind our success, connecting our unique style with people all over the world.
YOUR NEW JOB:
For our TEEN store in White City , we are looking for a Sales Assistant to join our team.
Your aim will be to promote the brand\’s image and to maintain the highest standard of customer service at all times, to sell and gain the loyalty of our customers. You will also be involved in keeping the store tidy and organised as well as checking and replenishing stock.
24 hours fixed term
YOUR MAIN RESPONSIBILITIES:
• To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve
• To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner.
• To be able to serve multiple customers simultaneously and offer excellent service to all of them.
• To be familiar with the sales targets and aim to achieve and exceed them, individually and as a team.
• To prioritise customer service above all other tasks
• To be familiar with and offer services according to the needs of customers in order to maximise sales.
• To provide support by maintaining an optimal store image that is attractive to customers at all times.
ABOUT YOU:
We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable.
YOUR BENEFITS:
- As a member of the Mango team, you\’ll get a 35% discount on all our lines, so that you\’ll always be wearing the latest!
- Employee Assistance Programme (EAP): confidential helpline, money concerns, general well-being and legal advice.
- At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you towards success.
- Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
At Mango, we believe in an inclusive culture where creativity and innovation inspire us to take fashion further, therefore, we are committed to providing equal opportunities for all, valuing each person\’s authenticity.
Taking Fashion
Further
SALES ASSISTANT (24 hours Fix Term, White City TEEN) employer: Mango
Contact Detail:
Mango Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SALES ASSISTANT (24 hours Fix Term, White City TEEN)
✨Tip Number 1
Familiarise yourself with Mango's brand values and product lines. Understanding their unique style and customer base will help you connect better with potential customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail-like scenario. This will help you become more comfortable with welcoming customers, handling multiple queries, and providing excellent service, which is crucial for this role.
✨Tip Number 3
Research common sales techniques and strategies used in fashion retail. Being knowledgeable about upselling and cross-selling can give you an edge in achieving and exceeding sales targets, which is a key responsibility of the Sales Assistant role.
✨Tip Number 4
Network with current or former employees of Mango to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach and show your enthusiasm for joining their team.
We think you need these skills to ace SALES ASSISTANT (24 hours Fix Term, White City TEEN)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. Emphasise any previous roles where you demonstrated excellent communication skills and a proactive attitude, as these are key for the Sales Assistant position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and customer service. Mention why you want to work at Mango specifically and how your values align with their commitment to creativity and innovation.
Showcase Product Knowledge: In your application, demonstrate your understanding of the brand and its products. Mention any familiarity with current fashion trends or specific Mango collections to show that you are genuinely interested in the role.
Highlight Teamwork Skills: Since the role requires working as part of a team, include examples from your past experiences where you successfully collaborated with others to achieve sales targets or improve customer satisfaction.
How to prepare for a job interview at Mango
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion and the Mango brand during the interview. Share any personal experiences or stories that highlight your love for style and how it connects with the brand's image.
✨Demonstrate Excellent Customer Service Skills
Prepare examples of how you've provided outstanding customer service in previous roles. Highlight your ability to handle multiple customers at once and your proactive approach to meeting their needs.
✨Know the Products Inside Out
Familiarise yourself with Mango's product range before the interview. Being able to discuss specific items and their features will show your commitment and readiness to assist customers effectively.
✨Emphasise Teamwork and Communication
As a Sales Assistant, you'll be part of a team. Be ready to discuss how you work well with others and communicate effectively. Share examples of successful teamwork from your past experiences.
