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- Tasks: Join our team as a Sales Assistant, promoting our brand and delivering top-notch customer service.
- Company: Mango is a vibrant fashion brand from Barcelona, present in over 120 countries.
- Benefits: Enjoy a 35% discount, personal development opportunities, and international career growth.
- Why this job: Be part of a creative, inclusive culture that values authenticity and innovation in fashion.
- Qualifications: We're looking for enthusiastic team players with great communication skills; retail experience is a plus.
- Other info: Flexible hours over 3-4 days, including evenings and weekends.
At Mango we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity.
Our multicultural team, is the driving force behind our success, connecting our unique style with people all over the world.
YOUR NEW POSITION:
For our store in Manchester, Trafford- we are looking for a Sales Assistant to join our team.
20 hours per week- over 3-4 days, evening and weekends required
Your aim will be to promote the brand\’s image and to maintain the highest standard of customer service at all times, to sell and gain the loyalty of our customers. You will also be involved in keeping the store tidy and organised as well as checking and replenishing stock.
YOUR MAIN RESPONSIBILITIES:
- To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve
- To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner.
- To be able to serve multiple customers simultaneously and offer excellent service to all of them.
- To be familiar with the sales targets and aim to achieve and exceed them, individually and as a team.
- To prioritise customer service above all other tasks
- To be familiar with and offer services according to the needs of customers in order to maximise sales.
- To provide support by maintaining an optimal store image that is attractive to customers at all times.
ABOUT YOU:
We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable.
YOUR BENEFITS:
- As a member of the Mango team, you\’ll get a 35% discount on all our lines, so that you\’ll always be wearing the latest!
- Employee Assistance Programme (EAP): confidential helpline, money concerns, general well-being and legal advice.
- At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you towards success.
- Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
At Mango, we believe in an inclusive culture where creativity and innovation inspire us to take fashion further, therefore, we are committed to providing equal opportunities for all, valuing each person\’s authenticity.
Taking Fashion
Further
SALES ASSISTANT (20 hours, Trafford) employer: Mango
Contact Detail:
Mango Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SALES ASSISTANT (20 hours, Trafford)
✨Tip Number 1
Familiarise yourself with Mango's brand values and product range. Understanding their unique style and customer base will help you connect better with potential customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail scenario. This will help you become more comfortable with welcoming customers, handling multiple queries, and providing excellent service, which is crucial for this role.
✨Tip Number 3
Be prepared to discuss your previous retail experience, especially in fashion. Highlight specific examples where you exceeded sales targets or provided exceptional customer service, as this will show your capability to thrive in a similar environment at Mango.
✨Tip Number 4
Show enthusiasm for the role and the brand during any interviews or informal chats. A vibrant and outgoing personality is key for a Sales Assistant at Mango, so let your passion shine through when discussing why you want to join their team.
We think you need these skills to ace SALES ASSISTANT (20 hours, Trafford)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Sales Assistant position. Tailor your application to highlight how your skills and experiences align with what Mango is looking for.
Showcase Customer Service Skills: Emphasise your customer service experience in your CV and cover letter. Provide specific examples of how you've successfully engaged with customers, resolved issues, or contributed to a positive shopping experience.
Highlight Teamwork and Communication: Mango values team players. In your application, mention instances where you worked effectively in a team setting, demonstrating your communication skills and ability to collaborate with others to achieve sales targets.
Express Your Passion for Fashion: Convey your enthusiasm for fashion retail in your application. Mention any relevant experience or personal interests that showcase your knowledge of current trends and your commitment to representing the brand authentically.
How to prepare for a job interview at Mango
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion and the Mango brand during the interview. Share any personal experiences or stories that highlight your love for style and how it connects with customer service.
✨Demonstrate Excellent Communication Skills
Prepare to showcase your communication skills by engaging in a friendly conversation with the interviewer. Practice active listening and be ready to answer questions clearly and confidently, reflecting your ability to connect with customers.
✨Know the Brand Inside Out
Research Mango's history, values, and current collections before the interview. Being knowledgeable about the brand will not only impress the interviewer but also help you answer questions about how you can promote the brand's image effectively.
✨Highlight Teamwork and Customer Service Experience
Be ready to discuss your previous experience in retail or customer service, focusing on how you worked as part of a team. Share specific examples of how you prioritised customer satisfaction and contributed to achieving sales targets.
