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- Tasks: Join our team as a Sales Assistant, promoting our brand and delivering top-notch customer service.
- Company: Mango is a vibrant fashion brand from Barcelona, present in over 120 countries.
- Benefits: Enjoy a 35% discount, personal development opportunities, and international career growth.
- Why this job: Be part of a multicultural team that values creativity, innovation, and inclusivity.
- Qualifications: We're looking for enthusiastic team players with great communication skills; retail experience is a plus.
- Other info: This is a 20-hour fixed-term role located on Oxford Street.
At Mango we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity.
Our multicultural team, is the driving force behind our success, connecting our unique style with people all over the world.
YOUR NEW JOB:
For our store in Oxford St. we are looking for a Sales Assistant to join our team.
Your aim will be to promote the brand\’s image and to maintain the highest standard of customer service at all times, to sell and gain the loyalty of our customers. You will also be involved in keeping the store tidy and organised as well as checking and replenishing stock.
20 hours Fix Term – availability required
YOUR MAIN RESPONSIBILITIES:
• To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve
• To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner.
• To be able to serve multiple customers simultaneously and offer excellent service to all of them.
• To be familiar with the sales targets and aim to achieve and exceed them, individually and as a team.
• To prioritise customer service above all other tasks
• To be familiar with and offer services according to the needs of customers in order to maximise sales.
• To provide support by maintaining an optimal store image that is attractive to customers at all times.
ABOUT YOU:
We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable.
YOUR BENEFITS:
- As a member of the Mango team, you\’ll get a 35% discount on all our lines, so that you\’ll always be wearing the latest!
- Employee Assistance Programme (EAP): confidential helpline, money concerns, general well-being and legal advice.
- At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you towards success.
- Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
At Mango, we believe in an inclusive culture where creativity and innovation inspire us to take fashion further, therefore, we are committed to providing equal opportunities for all, valuing each person\’s authenticity.
Taking Fashion
Further
SALES ASSISTANT (20 hours Fix Term, Oxford St.) employer: Mango
Contact Detail:
Mango Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SALES ASSISTANT (20 hours Fix Term, Oxford St.)
✨Tip Number 1
Familiarise yourself with Mango's brand values and product range. Understanding their style and ethos will help you connect with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail-like scenario. This will help you become more comfortable with welcoming customers, answering questions, and providing excellent service.
✨Tip Number 3
Be prepared to discuss your previous retail experiences, especially in fashion. Highlight any specific achievements or sales targets you've met, as this will show your potential to contribute to Mango's success.
✨Tip Number 4
Show enthusiasm and a proactive attitude during any interviews or interactions. Being vibrant and outgoing is key for this role, so let your personality shine through to demonstrate that you're a great fit for the team.
We think you need these skills to ace SALES ASSISTANT (20 hours Fix Term, Oxford St.)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail, especially in fashion. Emphasise any customer service roles you've had and showcase your ability to meet sales targets.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for fashion and customer service. Mention why you want to work at Mango specifically and how your skills align with their values and the job requirements.
Showcase Your Communication Skills: In your application, demonstrate your excellent communication skills. Use clear and engaging language to convey your enthusiasm for the role and your ability to connect with customers.
Highlight Teamwork Experience: Since the role requires being a team player, include examples of past experiences where you successfully worked as part of a team. This will show that you can contribute positively to Mango's collaborative environment.
How to prepare for a job interview at Mango
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion and the Mango brand during the interview. Share any personal experiences or stories that highlight your love for style and how it connects with customer service.
✨Demonstrate Excellent Communication Skills
Prepare to showcase your communication skills by engaging in a friendly conversation with the interviewer. Practice active listening and be ready to answer questions clearly and confidently, reflecting the cordial attitude expected in the role.
✨Know the Brand Inside Out
Familiarise yourself with Mango's products, values, and recent collections. Being knowledgeable about the brand will not only impress the interviewer but also help you answer questions about how you would promote the brand's image.
✨Highlight Teamwork and Customer Service Experience
Be ready to discuss your previous experience in retail or customer service, focusing on how you worked as part of a team and prioritised customer satisfaction. Use specific examples to illustrate how you contributed to achieving sales targets.
