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- Tasks: Join our Kingston store as a Sales Assistant, delivering top-notch customer service and maintaining store standards.
- Company: Mango is a vibrant fashion brand from Barcelona, present in over 120 countries, inspiring creativity and authenticity.
- Benefits: Enjoy a 35% discount, access to training, and international opportunities for personal and professional growth.
- Why this job: Be part of a multicultural team that values creativity, innovation, and inclusivity while making a real impact.
- Qualifications: We're looking for enthusiastic team players with great communication skills; retail experience is a plus.
- Other info: This is a 16-hour per week, fixed-term contract position.
At Mango we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity.
Our multicultural team, is the driving force behind our success, connecting our unique style with people all over the world.
YOUR NEW JOB:
For our store in Kingston Bentall Centre SC, we are looking for a Sales Assistant to join our team.
Your aim will be to promote the brand\’s image and to maintain the highest standard of customer service at all times, to sell and gain the loyalty of our customers. You will also be involved in keeping the store tidy and organised as well as checking and replenishing stock.
16 hours per week.
Fix-term contract.
YOUR MAIN RESPONSIBILITIES:
- To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve
- To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner.
- To be able to serve multiple customers simultaneously and offer excellent service to all of them.
- To be familiar with the sales targets and aim to achieve and exceed them, individually and as a team.
- To prioritise customer service above all other tasks
- To be familiar with and offer services according to the needs of customers in order to maximise sales.
- To provide support by maintaining an optimal store image that is attractive to customers at all times.
ABOUT YOU:
We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable.
YOUR BENEFITS:
- As a member of the Mango team, you\’ll get a 35% discount on all our lines, so that you\’ll always be wearing the latest!
- Employee Assistance Programme (EAP): confidential helpline, money concerns, general well-being and legal advice.
- At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you towards success.
- Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
At Mango, we believe in an inclusive culture where creativity and innovation inspire us to take fashion further, therefore, we are committed to providing equal opportunities for all, valuing each person\’s authenticity.
Taking Fashion
Further
SALES ASSISTANT (16 Hours, Kingston) employer: Mango
Contact Detail:
Mango Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SALES ASSISTANT (16 Hours, Kingston)
✨Tip Number 1
Familiarise yourself with Mango's brand values and product range. Understanding their style and ethos will help you connect with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail-like scenario. This will help you become more comfortable with welcoming customers, answering their questions, and providing excellent service.
✨Tip Number 3
Research common sales techniques and strategies used in fashion retail. Being knowledgeable about upselling and cross-selling can give you an edge when discussing how you would contribute to achieving sales targets.
✨Tip Number 4
Show enthusiasm for teamwork and collaboration. Be prepared to share examples of how you've successfully worked in a team before, as this role requires a self-motivated team player who can thrive in a collaborative environment.
We think you need these skills to ace SALES ASSISTANT (16 Hours, Kingston)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Mango's brand values, style, and customer service philosophy. This will help you tailor your application to reflect how you can embody their image and contribute to their success.
Highlight Relevant Experience: If you have previous experience in fashion retail or customer service, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate how you've successfully engaged with customers and met sales targets.
Showcase Your Skills: In your application, highlight your communication skills, proactive attitude, and ability to work as part of a team. Mention any instances where you've gone above and beyond to provide excellent customer service.
Craft a Compelling Cover Letter: Write a personalised cover letter that expresses your enthusiasm for the role and the brand. Explain why you want to work at Mango and how your values align with theirs, while also mentioning your availability for the 16-hour contract.
How to prepare for a job interview at Mango
✨Show Your Passion for Fashion
Mango values creativity and authenticity, so make sure to express your enthusiasm for fashion during the interview. Share your personal style and how it aligns with the brand's image to demonstrate that you understand and appreciate what they stand for.
✨Demonstrate Excellent Customer Service Skills
Since the role focuses heavily on customer service, prepare examples of how you've provided exceptional service in previous roles. Highlight your ability to handle multiple customers simultaneously while maintaining a positive attitude.
✨Know the Brand Inside Out
Familiarise yourself with Mango's products, values, and recent collections. Being knowledgeable about the brand will not only impress the interviewers but also show that you're genuinely interested in working for them.
✨Prepare for Teamwork Questions
As a self-motivated team player, be ready to discuss your experiences working in teams. Think of specific instances where you contributed to achieving sales targets or improved store performance through collaboration.