SALES ASSISTANT (16 Hours, Kensington)
SALES ASSISTANT (16 Hours, Kensington)

SALES ASSISTANT (16 Hours, Kensington)

London Full-Time No home office possible
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Mango

At a Glance

  • Tasks: Join our team as a Sales Assistant, promoting our brand and delivering top-notch customer service.
  • Company: Mango is a vibrant fashion brand from Barcelona, present in over 120 countries.
  • Benefits: Enjoy a 35% discount, personal development opportunities, and international career growth.
  • Why this job: Be part of a creative, inclusive culture that values authenticity and innovation in fashion.
  • Qualifications: We're looking for enthusiastic team players with great communication skills; retail experience is a plus.
  • Other info: Flexible 16-hour work week with a focus on customer satisfaction and store presentation.

At Mango we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity.
Our multicultural team, is the driving force behind our success, connecting our unique style with people all over the world.
YOUR NEW JOB:
For our store opening coming soon in Kensington High St, we are looking for a Sales Assistant to join our team.
Your aim will be to promote the brand\’s image and to maintain the highest standard of customer service at all times, to sell and gain the loyalty of our customers. You will also be involved in keeping the store tidy and organised as well as checking and replenishing stock.
16 hours per week.
Flexibility required.
YOUR MAIN RESPONSIBILITIES:

  • To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve
  • To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner.
  • To be able to serve multiple customers simultaneously and offer excellent service to all of them.
  • To be familiar with the sales targets and aim to achieve and exceed them, individually and as a team.
  • To prioritise customer service above all other tasks
  • To be familiar with and offer services according to the needs of customers in order to maximise sales.
  • To provide support by maintaining an optimal store image that is attractive to customers at all times.

ABOUT YOU:
We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable.
YOUR BENEFITS:

  • As a member of the Mango team, you\’ll get a 35% discount on all our lines, so that you\’ll always be wearing the latest!
  • Employee Assistance Programme (EAP): confidential helpline, money concerns, general well-being and legal advice.
  • At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you towards success.
  • Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.

At Mango, we believe in an inclusive culture where creativity and innovation inspire us to take fashion further, therefore, we are committed to providing equal opportunities for all, valuing each person\’s authenticity.
Taking Fashion
Further

SALES ASSISTANT (16 Hours, Kensington) employer: Mango

Mango is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and innovation thrive. As a Sales Assistant in our new Kensington store, you will enjoy a generous 35% discount on all products, access to comprehensive training and development programmes, and the chance to grow within a global company that values your unique contributions. Join us to be part of a multicultural team dedicated to delivering outstanding customer service while enjoying meaningful career growth opportunities.
Mango

Contact Detail:

Mango Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land SALES ASSISTANT (16 Hours, Kensington)

✨Tip Number 1

Familiarise yourself with Mango's brand values and product range. Understanding their unique style and customer base will help you connect better with potential customers and demonstrate your passion for the brand during your interactions.

✨Tip Number 2

Practice your customer service skills by engaging with friends or family in a retail-like scenario. This will help you become more comfortable with welcoming customers, handling multiple queries, and providing excellent service, which is crucial for this role.

✨Tip Number 3

Be prepared to discuss your previous retail experiences, especially in fashion. Highlight any specific achievements related to sales targets or customer satisfaction, as this will show your capability to contribute positively to the team at Mango.

✨Tip Number 4

Show enthusiasm and a proactive attitude during your interactions with the hiring team. Being vibrant and outgoing can set you apart from other candidates, so let your personality shine through when discussing how you can represent the brand.

We think you need these skills to ace SALES ASSISTANT (16 Hours, Kensington)

Excellent Communication Skills
Customer Service Orientation
Sales Skills
Product Knowledge
Teamwork
Proactive Attitude
Time Management
Flexibility
Organisational Skills
Ability to Multitask
Attention to Detail
Problem-Solving Skills
Positive Attitude
Fashion Retail Experience

Some tips for your application 🫑

Understand the Brand: Familiarise yourself with Mango's brand values, style, and customer service philosophy. This will help you tailor your application to reflect how you can embody their image and contribute to their success.

Highlight Relevant Experience: If you have previous experience in fashion retail or customer service, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate how you've successfully engaged with customers and met sales targets.

Showcase Your Skills: In your application, highlight your communication skills, proactive attitude, and ability to work as part of a team. Mention any relevant training or courses that have prepared you for a role in retail.

Craft a Compelling Cover Letter: Write a personalised cover letter that expresses your enthusiasm for the role and the brand. Explain why you want to work at Mango and how you can contribute to their goals, particularly in providing excellent customer service.

How to prepare for a job interview at Mango

✨Show Your Passion for Fashion

Make sure to express your enthusiasm for the fashion industry during the interview. Share any personal experiences or interests related to fashion that demonstrate your passion and understanding of the brand's image.

✨Demonstrate Excellent Customer Service Skills

Prepare examples of how you've provided outstanding customer service in previous roles. Highlight your ability to handle multiple customers at once and your proactive approach to meeting their needs.

✨Know the Brand Inside Out

Research Mango's history, values, and current collections. Being knowledgeable about the brand will help you answer questions confidently and show that you're genuinely interested in representing them.

✨Be Ready to Discuss Sales Targets

Familiarise yourself with common sales metrics and be prepared to discuss how you can contribute to achieving and exceeding sales targets. Think of specific strategies you could implement to drive sales in the store.

SALES ASSISTANT (16 Hours, Kensington)
Mango
Location: London
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