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- Tasks: Join our team as a Sales Assistant, promoting our brand and delivering top-notch customer service.
- Company: Mango is a vibrant fashion brand from Barcelona, present in over 120 countries.
- Benefits: Enjoy a 35% discount, personal development opportunities, and international career growth.
- Why this job: Be part of a creative, inclusive culture that values authenticity and innovation in fashion.
- Qualifications: We're looking for enthusiastic team players with great communication skills; retail experience is a plus.
- Other info: This is a 16-hour fixed term role, including evenings and weekends.
At Mango we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity.
Our multicultural team, is the driving force behind our success, connecting our unique style with people all over the world.
YOUR NEW JOB:
For our flagship store in Windsor , we are looking for a Sales Assistant to join our team.
Your aim will be to promote the brand\’s image and to maintain the highest standard of customer service at all times, to sell and gain the loyalty of our customers. You will also be involved in keeping the store tidy and organised as well as checking and replenishing stock.
16 hours fixed term – availability to include evenings and weekends
YOUR MAIN RESPONSIBILITIES:
• To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve
• To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner.
• To be able to serve multiple customers simultaneously and offer excellent service to all of them.
• To be familiar with the sales targets and aim to achieve and exceed them, individually and as a team.
• To prioritise customer service above all other tasks
• To be familiar with and offer services according to the needs of customers in order to maximise sales.
• To provide support by maintaining an optimal store image that is attractive to customers at all times.
ABOUT YOU:
We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable.
YOUR BENEFITS:
- As a member of the Mango team, you\’ll get a 35% discount on all our lines, so that you\’ll always be wearing the latest!
- Employee Assistance Programme (EAP): confidential helpline, money concerns, general well-being and legal advice.
- At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you towards success.
- Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
At Mango, we believe in an inclusive culture where creativity and innovation inspire us to take fashion further, therefore, we are committed to providing equal opportunities for all, valuing each person\’s authenticity.
Taking Fashion
Further
SALES ASSISTANT (16 hours Fix Term, Windsor) employer: Mango
Contact Detail:
Mango Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SALES ASSISTANT (16 hours Fix Term, Windsor)
✨Tip Number 1
Familiarise yourself with Mango's brand values and product range. Understanding their style and ethos will help you connect with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail scenario. This will help you become more comfortable with welcoming customers and providing excellent service, which is crucial for this role.
✨Tip Number 3
Be prepared to discuss your previous retail experience and how it relates to the responsibilities of a Sales Assistant at Mango. Highlight any specific achievements or sales targets you've met in the past to showcase your capability.
✨Tip Number 4
Show enthusiasm for the fashion industry and stay updated on current trends. Being knowledgeable about what's popular can help you engage customers effectively and boost your confidence when discussing products.
We think you need these skills to ace SALES ASSISTANT (16 hours Fix Term, Windsor)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Mango's brand values, style, and customer service philosophy. This will help you tailor your application to reflect how you can embody their image and contribute to their success.
Highlight Relevant Experience: If you have previous experience in fashion retail or customer service, make sure to emphasise this in your CV and cover letter. Provide specific examples of how you've successfully engaged with customers and met sales targets.
Showcase Your Skills: Demonstrate your excellent communication skills and proactive attitude in your application. Use clear examples to illustrate how you can provide exceptional customer service and work effectively as part of a team.
Tailor Your Cover Letter: Craft a personalised cover letter that addresses the specific responsibilities and qualities mentioned in the job description. Express your enthusiasm for the role and how you align with Mango's mission to inspire creativity and innovation.
How to prepare for a job interview at Mango
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry during the interview. Share any personal experiences or interests related to fashion that demonstrate your passion and understanding of the brand's image.
✨Demonstrate Excellent Customer Service Skills
Prepare examples of how you've provided outstanding customer service in previous roles. Highlight your ability to handle multiple customers at once and your commitment to prioritising their needs above all else.
✨Know the Brand Inside Out
Familiarise yourself with Mango's products, values, and current trends. Being able to discuss specific items or collections will show your dedication and help you connect with the interviewers.
✨Be Ready to Discuss Sales Targets
Understand the importance of sales targets in retail. Be prepared to talk about how you have met or exceeded sales goals in the past and how you plan to contribute to the team's success at Mango.