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- Tasks: Join our team as a Sales Assistant, promoting our brand and delivering top-notch customer service.
- Company: Mango is a vibrant fashion brand from Barcelona, present in over 120 countries.
- Benefits: Enjoy a 35% discount, personal development opportunities, and international career growth.
- Why this job: Be part of a creative team that values inclusivity and innovation in fashion.
- Qualifications: We're looking for enthusiastic team players with great communication skills; retail experience is a plus.
- Other info: Flexible hours: 15 hours per week, including evenings and weekends.
At Mango we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity.
Our multicultural team, is the driving force behind our success, connecting our unique style with people all over the world.
YOUR NEW POSITION:
For our store in Merry Hill – we are looking for a Sales Assistant to join our team.
15 hours per week- over 2-3 days, evening and weekends required
Your aim will be to promote the brand\’s image and to maintain the highest standard of customer service at all times, to sell and gain the loyalty of our customers. You will also be involved in keeping the store tidy and organised as well as checking and replenishing stock.
YOUR MAIN RESPONSIBILITIES:
- To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve
- To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner.
- To be able to serve multiple customers simultaneously and offer excellent service to all of them.
- To be familiar with the sales targets and aim to achieve and exceed them, individually and as a team.
- To prioritise customer service above all other tasks
- To be familiar with and offer services according to the needs of customers in order to maximise sales.
- To provide support by maintaining an optimal store image that is attractive to customers at all times.
ABOUT YOU:
We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable.
YOUR BENEFITS:
- As a member of the Mango team, you\’ll get a 35% discount on all our lines, so that you\’ll always be wearing the latest!
- Employee Assistance Programme (EAP): confidential helpline, money concerns, general well-being and legal advice.
- At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you towards success.
- Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
At Mango, we believe in an inclusive culture where creativity and innovation inspire us to take fashion further, therefore, we are committed to providing equal opportunities for all, valuing each person\’s authenticity.
Taking Fashion
Further
SALES ASSISTANT (15 hours, Merry Hill) employer: Mango
Contact Detail:
Mango Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SALES ASSISTANT (15 hours, Merry Hill)
✨Tip Number 1
Familiarise yourself with Mango's brand values and product range. Understanding their unique style and customer base will help you connect better with potential customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail-like scenario. This will help you become more comfortable with welcoming customers, handling multiple queries, and providing excellent service, which is crucial for this role.
✨Tip Number 3
Be prepared to discuss your previous retail experience, especially in fashion. Highlight specific examples where you exceeded sales targets or provided exceptional customer service, as this will show your capability to thrive in the Sales Assistant position.
✨Tip Number 4
Show enthusiasm and a proactive attitude during any interviews or informal meet-ups. Being vibrant and outgoing is key to fitting into Mango's team culture, so let your personality shine through to make a lasting impression.
We think you need these skills to ace SALES ASSISTANT (15 hours, Merry Hill)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail, especially in fashion. Emphasise any customer service roles and skills that align with the responsibilities mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and customer service. Mention specific examples of how you've successfully engaged with customers in previous roles and how you can contribute to Mango's brand image.
Showcase Your Personality: Mango values vibrant and outgoing individuals. Use your application to reflect your personality. Share anecdotes that demonstrate your enthusiasm and proactive attitude towards customer service.
Highlight Teamwork Skills: Since the role requires being a team player, include examples of how you've worked effectively in teams in past jobs. This will show that you can collaborate well with others to achieve sales targets.
How to prepare for a job interview at Mango
✨Show Your Passion for Fashion
Mango is all about creativity and style, so make sure to express your enthusiasm for fashion during the interview. Share your personal style inspirations and how you keep up with current trends to demonstrate your genuine interest in the industry.
✨Demonstrate Excellent Customer Service Skills
Since the role focuses heavily on customer service, prepare examples of how you've provided exceptional service in previous roles. Highlight situations where you went above and beyond to assist customers, as this will resonate well with the interviewers.
✨Know the Brand Inside Out
Familiarise yourself with Mango's brand values, product lines, and recent collections. Being able to discuss specific products or campaigns will show that you're not just interested in the job, but also in the company itself.
✨Prepare for Teamwork Questions
As a self-motivated team player, be ready to discuss your experiences working in teams. Think of examples where you collaborated effectively with others to achieve sales targets or improve customer satisfaction, as teamwork is key in retail.