At a Glance
- Tasks: Promote our brand and deliver top-notch customer service while keeping the store organised.
- Company: Join Mango, a vibrant fashion brand with a global presence and creative culture.
- Benefits: Enjoy a 35% discount, personal development opportunities, and a supportive work environment.
- Why this job: Be part of a dynamic team and make a real impact in the fashion world.
- Qualifications: Looking for enthusiastic team players with great communication skills; retail experience is a plus.
- Other info: Flexible hours and international growth opportunities await you at Mango.
At Mango we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity.
Our multicultural team, is the driving force behind our success, connecting our unique style with people all over the world.
YOUR NEW JOB:
For our new store coming soon in Basingstoke Festival Place SC, we are looking for a Sales Assistant to join our team.
Your aim will be to promote the brand\βs image and to maintain the highest standard of customer service at all times, to sell and gain the loyalty of our customers. You will also be involved in keeping the store tidy and organised as well as checking and replenishing stock.
10 hours per week.
Flexibility required.
YOUR MAIN RESPONSIBILITIES:
- To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve
- To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner.
- To be able to serve multiple customers simultaneously and offer excellent service to all of them.
- To be familiar with the sales targets and aim to achieve and exceed them, individually and as a team.
- To prioritise customer service above all other tasks
- To be familiar with and offer services according to the needs of customers in order to maximise sales.
- To provide support by maintaining an optimal store image that is attractive to customers at all times.
ABOUT YOU:
We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable.
YOUR BENEFITS:
- As a member of the Mango team, you\βll get a 35% discount on all our lines, so that you\βll always be wearing the latest
- Employee Assistance Programme (EAP): confidential helpline, money concerns, general well-being and legal advice.
- At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you towards success.
- Think big Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
At Mango, we believe in an inclusive culture where creativity and innovation inspire us to take fashion further, therefore, we are committed to providing equal opportunities for all, valuing each person\βs authenticity.
Taking Fashion
Further
SALES ASSISTANT employer: Mango
Contact Detail:
Mango Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land SALES ASSISTANT
β¨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Mango's style, values, and latest collections. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a candidate who truly gets what the brand is all about.
β¨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle multiple customers at once or provide excellent service under pressure. Role-playing with a friend can help you feel more confident and ready to impress during your interview.
β¨Tip Number 3
Show your enthusiasm! When you apply through our website, make sure your personality shines through. Let us see your vibrant, outgoing nature in your interactions, whether itβs in an interview or a casual chat. We love candidates who are genuinely excited about joining our team!
β¨Tip Number 4
Be prepared to discuss your sales strategies! Think about how you would approach meeting sales targets and keeping customers happy. Having a few examples ready will demonstrate your proactive attitude and readiness to contribute to the teamβs success right from the start.
We think you need these skills to ace SALES ASSISTANT
Some tips for your application π«‘
Show Your Passion: When writing your application, let your passion for fashion and customer service shine through. We want to see how excited you are about joining our team and promoting the Mango brand!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in retail or customer service. We love seeing how your skills align with what weβre looking for, so donβt hold back!
Be Personable: In your cover letter, be yourself! Weβre looking for vibrant, outgoing individuals, so let your personality come through. Share a bit about why youβd be a great fit for our team.
Apply Through Our Website: Donβt forget to apply through our official website! Itβs the best way for us to receive your application and ensures youβre considered for the role. We canβt wait to hear from you!
How to prepare for a job interview at Mango
β¨Know Your Product
Before the interview, make sure youβre familiar with Mango's products and brand values. This will help you answer questions confidently and show your passion for the brand. Research their latest collections and understand what makes them unique.
β¨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to prioritise customer satisfaction, which is key for a Sales Assistant role.
β¨Practice Your Communication
Since communication is crucial in retail, practice speaking clearly and confidently. You might want to do mock interviews with friends or family, focusing on how you engage with customers. Remember, a friendly smile and positive attitude can go a long way!
β¨Be Ready to Discuss Teamwork
Mango values teamwork, so be prepared to discuss how you work well with others. Think of specific instances where you collaborated with colleagues to achieve sales targets or improve store performance. Highlighting your team spirit will show that youβre a great fit for their culture.
