At a Glance
- Tasks: Promote our brand, provide excellent customer service, and keep the store organised.
- Company: Join Mango, a vibrant fashion brand with a global presence.
- Benefits: Enjoy a 35% discount, personal development opportunities, and a supportive work environment.
- Why this job: Be part of a creative team and make a real impact in fashion retail.
- Qualifications: Outgoing personality, great communication skills, and a passion for customer service.
- Other info: Flexible hours with opportunities for international growth and career advancement.
At Mango we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity.
Our multicultural team, is the driving force behind our success, connecting our unique style with people all over the world.
YOUR NEW POSITION:
For our store in Derry- we are looking for a Sales Assistant to join our team.
10 hours per week- over 2-3 days, evening and weekends required
Your aim will be to promote the brand\βs image and to maintain the highest standard of customer service at all times, to sell and gain the loyalty of our customers. You will also be involved in keeping the store tidy and organised as well as checking and replenishing stock.
YOUR MAIN RESPONSIBILITIES:
- To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve
- To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner.
- To be able to serve multiple customers simultaneously and offer excellent service to all of them.
- To be familiar with the sales targets and aim to achieve and exceed them, individually and as a team.
- To prioritise customer service above all other tasks
- To be familiar with and offer services according to the needs of customers in order to maximise sales.
- To provide support by maintaining an optimal store image that is attractive to customers at all times.
ABOUT YOU:
We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable.
YOUR BENEFITS:
- As a member of the Mango team, you\βll get a 35% discount on all our lines, so that you\βll always be wearing the latest
- Employee Assistance Programme (EAP): confidential helpline, money concerns, general well-being and legal advice.
- At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you towards success.
- Think big Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
At Mango, we believe in an inclusive culture where creativity and innovation inspire us to take fashion further, therefore, we are committed to providing equal opportunities for all, valuing each person\βs authenticity.
Taking Fashion
Further
SALES ASSISTANT employer: Mango
Contact Detail:
Mango Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land SALES ASSISTANT
β¨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Mango's history, values, and latest collections. This way, you can show off your passion for the brand and connect with the team on a deeper level.
β¨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle multiple customers or resolve issues. Role-playing with a friend can help you feel more confident and ready to impress during your interview.
β¨Tip Number 3
Dress to impress! Since you're applying for a fashion retail position, make sure your outfit reflects your personal style while also aligning with Mango's aesthetic. This shows that you understand the brand and can represent it well.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Mango team and ready to take on the challenge of delivering excellent customer service.
We think you need these skills to ace SALES ASSISTANT
Some tips for your application π«‘
Show Your Passion: When writing your application, let your passion for fashion and customer service shine through. We want to see how excited you are about joining our team and promoting the Mango brand!
Tailor Your CV: Make sure to customise your CV to highlight any relevant experience in retail or customer service. We love seeing how your skills align with what weβre looking for in a Sales Assistant.
Be Personable: In your cover letter, donβt be afraid to show a bit of your personality! Weβre looking for vibrant, outgoing individuals who can connect with customers, so let us know what makes you unique.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. Itβs the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Mango
β¨Know Your Product
Before the interview, make sure youβre familiar with Mango's products and brand values. This will help you answer questions confidently and show your passion for the brand.
β¨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations or went above and beyond to satisfy a customer.
β¨Demonstrate Team Spirit
Mango values teamwork, so be ready to discuss how you work well with others. Share instances where you collaborated with colleagues to achieve sales targets or improve store performance.
β¨Dress the Part
Since youβre applying for a fashion retail position, dress in a way that reflects Mangoβs style. This shows that you understand the brand and can represent it well to customers.
