At a Glance
- Tasks: Promote brand image and deliver top-notch customer service while keeping the store organised.
- Company: Join Mango, a vibrant fashion brand with a global presence and creative culture.
- Benefits: Enjoy a 35% discount, personal development opportunities, and international career growth.
- Other info: Mango values inclusivity and creativity, offering equal opportunities for all.
- Why this job: Be part of a dynamic team and make a real impact in the fashion retail world.
- Qualifications: Looking for enthusiastic team players with great communication skills; retail experience is a plus.
The predicted salary is between 10 - 12 € per hour.
At Mango we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity. Our multicultural team is the driving force behind our success, connecting our unique style with people all over the world.
For our store in Eldon Sq. SC - Newcastle we are looking for a Sales Assistant to join our team. Your aim will be to promote the brand's image and to maintain the highest standard of customer service at all times, to sell and gain the loyalty of our customers. You will also be involved in keeping the store tidy and organised as well as checking and replenishing stock.
12 hours per week
Monday to Sunday
YOUR MAIN RESPONSIBILITIES:
- To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve.
- To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner.
- To be able to serve multiple customers simultaneously and offer excellent service to all of them.
- To be familiar with the sales targets and aim to achieve and exceed them, individually and as a team.
- To prioritise customer service above all other tasks.
- To be familiar with and offer services according to the needs of customers in order to maximise sales.
- To provide support by maintaining an optimal store image that is attractive to customers at all times.
ABOUT YOU:
We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable.
YOUR BENEFITS:
- As a member of the Mango team, you’ll get a 35% discount on all our lines.
- Employee Assistance Programme (EAP): confidential helpline, money concerns, general well-being and legal advice.
- Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities.
- Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
- We believe in an inclusive culture where creativity and innovation inspire us to take fashion further, therefore, we are committed to providing equal opportunities for all, valuing each person’s authenticity.
SALES ASSISTANT (12 hours, Newcastle) employer: Mango
Mango is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and innovation thrive. As a Sales Assistant in our Newcastle store, you will enjoy a generous 35% discount on all products, access to comprehensive training and development programmes, and the chance to grow within a global company present in over 120 countries. We are dedicated to supporting your personal and professional growth while ensuring a rewarding and engaging work environment.
StudySmarter Expert Advice🤫
We think this is how you could land SALES ASSISTANT (12 hours, Newcastle)
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Mango's history, values, and latest collections. This way, you can show off your passion for the brand and connect with the team on a deeper level.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle multiple customers at once or deal with tricky situations. Role-playing with a friend can help you feel more confident and prepared.
✨Tip Number 3
Dress to impress! Since you're applying for a fashion retail position, make sure your outfit reflects your personal style while also aligning with Mango's aesthetic. This shows that you understand the brand and can represent it well.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Mango family. Good luck!
We think you need these skills to ace SALES ASSISTANT (12 hours, Newcastle)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for fashion and customer service shine through. We want to see how much you love connecting with people and promoting a brand that inspires creativity!
Tailor Your CV:Make sure your CV highlights any relevant experience in retail or customer service. We’re looking for team players who can demonstrate their ability to meet sales targets and provide excellent service, so don’t hold back on those achievements!
Be Personable:In your cover letter, adopt a friendly tone and show us your personality! We value vibrant, outgoing individuals, so let us know why you’d be a great fit for our team at Mango.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with Mango. We can’t wait to hear from you!
How to prepare for a job interview at Mango
✨Know Your Product
Before the interview, make sure you’re familiar with Mango’s products and brand values. This will help you answer questions confidently and show your passion for the brand.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations or went above and beyond to satisfy a customer.
✨Demonstrate Team Spirit
Mango values teamwork, so be ready to discuss how you’ve worked effectively in a team before. Share specific instances where you collaborated with others to achieve a common goal.
✨Dress the Part
Since you’re applying for a fashion retail position, make sure to dress stylishly for your interview. This not only shows your understanding of the industry but also reflects your enthusiasm for the role.
