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- Tasks: Join our team as a Sales Assistant, promoting our brand and delivering top-notch customer service.
- Company: Mango is a vibrant fashion brand from Barcelona, present in over 120 countries.
- Benefits: Enjoy a 35% discount, personal development opportunities, and international career growth.
- Why this job: Be part of a creative team that values authenticity and offers a fun work environment.
- Qualifications: We're looking for enthusiastic team players with great communication skills; retail experience is a plus.
- Other info: This is a fixed-term role for 12 hours per week until the end of August.
At Mango we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity.
Our multicultural team, is the driving force behind our success, connecting our unique style with people all over the world.
YOUR NEW JOB:
For our store in London Fouberts St, we are looking for a Sales Assistant to join our team.
Your aim will be to promote the brand\’s image and to maintain the highest standard of customer service at all times, to sell and gain the loyalty of our customers. You will also be involved in keeping the store tidy and organised as well as checking and replenishing stock.
12 hours per week.
Fix-term contract until end of August.
YOUR MAIN RESPONSIBILITIES:
- To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve
- To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner.
- To be able to serve multiple customers simultaneously and offer excellent service to all of them.
- To be familiar with the sales targets and aim to achieve and exceed them, individually and as a team.
- To prioritise customer service above all other tasks
- To be familiar with and offer services according to the needs of customers in order to maximise sales.
- To provide support by maintaining an optimal store image that is attractive to customers at all times.
ABOUT YOU:
We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable.
YOUR BENEFITS:
- As a member of the Mango team, you\’ll get a 35% discount on all our lines, so that you\’ll always be wearing the latest!
- Employee Assistance Programme (EAP): confidential helpline, money concerns, general well-being and legal advice.
- At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you towards success.
- Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
At Mango, we believe in an inclusive culture where creativity and innovation inspire us to take fashion further, therefore, we are committed to providing equal opportunities for all, valuing each person\’s authenticity.
Taking Fashion
Further
SALES ASSISTANT (12 hours, fixed term- Fouberts) employer: Mango
Contact Detail:
Mango Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SALES ASSISTANT (12 hours, fixed term- Fouberts)
✨Tip Number 1
Familiarise yourself with Mango's brand values and product range. Understanding their style and ethos will help you connect with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail-like scenario. This will help you become more comfortable with welcoming customers and providing excellent service, which is crucial for this role.
✨Tip Number 3
Research common sales techniques and strategies used in fashion retail. Being knowledgeable about upselling and cross-selling can give you an edge in achieving and exceeding sales targets.
✨Tip Number 4
Network with current or former employees of Mango if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Sales Assistant position.
We think you need these skills to ace SALES ASSISTANT (12 hours, fixed term- Fouberts)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fashion retail and customer service. Use keywords from the job description, such as 'customer service', 'sales targets', and 'product knowledge' to catch the employer's attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and your enthusiasm for the role. Mention specific examples of how you've provided excellent customer service in the past and how you can contribute to Mango's brand image.
Showcase Your Personality: In your application, let your vibrant personality shine through. Use a friendly tone and express your proactive attitude. This is especially important for a role that requires excellent communication skills and a willingness to serve customers.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail environment.
How to prepare for a job interview at Mango
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry during the interview. Share any personal experiences or interests related to fashion that demonstrate your passion and understanding of the brand's image.
✨Demonstrate Excellent Customer Service Skills
Prepare examples from your previous experience where you provided outstanding customer service. Highlight situations where you went above and beyond to assist customers, as this aligns with the role's focus on maintaining high standards of service.
✨Know the Brand Inside Out
Research Mango's history, values, and current collections before the interview. Being knowledgeable about the brand will show your commitment and help you answer questions more effectively, especially regarding how you can promote the brand's image.
✨Be Ready to Discuss Sales Targets
Familiarise yourself with sales strategies and be prepared to discuss how you would contribute to achieving and exceeding sales targets. Think of specific tactics you could use to engage customers and drive sales in the store.
