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- Tasks: Join our team as a Sales Assistant, promoting our brand and delivering top-notch customer service.
- Company: Mango is a vibrant fashion brand from Barcelona, present in over 120 countries.
- Benefits: Enjoy a 35% discount, personal development opportunities, and international career growth.
- Why this job: Be part of a creative team that values inclusivity and innovation in fashion.
- Qualifications: We're looking for enthusiastic team players with great communication skills; retail experience is a plus.
- Other info: This is a fixed-term role, requiring 12 hours over 2-3 days, including evenings and weekends.
At Mango we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity.
Our multicultural team, is the driving force behind our success, connecting our unique style with people all over the world.
YOUR NEW POSITION:
For our new TEEN store coming soon to Buchanan Galleries, Glasgow- we are looking for a Sales Assistant to join our team.
12 hours – fixed term- over 2-3 days, evenings and weekends required
Your aim will be to promote the brand\’s image and to maintain the highest standard of customer service at all times, to sell and gain the loyalty of our customers. You will also be involved in keeping the store tidy and organised as well as checking and replenishing stock.
YOUR MAIN RESPONSIBILITIES:
- To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve
- To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner.
- To be able to serve multiple customers simultaneously and offer excellent service to all of them.
- To be familiar with the sales targets and aim to achieve and exceed them, individually and as a team.
- To prioritise customer service above all other tasks
- To be familiar with and offer services according to the needs of customers in order to maximise sales.
- To provide support by maintaining an optimal store image that is attractive to customers at all times.
ABOUT YOU:
We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable.
YOUR BENEFITS:
- As a member of the Mango team, you\’ll get a 35% discount on all our lines, so that you\’ll always be wearing the latest!
- Employee Assistance Programme (EAP): confidential helpline, money concerns, general well-being and legal advice.
- At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you towards success.
- Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
At Mango, we believe in an inclusive culture where creativity and innovation inspire us to take fashion further, therefore, we are committed to providing equal opportunities for all, valuing each person\’s authenticity.
Taking Fashion
Further
SALES ASSISTANT (12 hours, fixed term-Buchanan Galleries TEEN) employer: Mango
Contact Detail:
Mango Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SALES ASSISTANT (12 hours, fixed term-Buchanan Galleries TEEN)
✨Tip Number 1
Familiarise yourself with Mango's brand values and product lines. Understanding their style and ethos will help you connect with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail-like scenario. This will help you become more comfortable with welcoming customers, answering their questions, and providing excellent service.
✨Tip Number 3
Be prepared to discuss your previous retail experiences, especially in fashion. Highlight any specific achievements, such as meeting sales targets or receiving positive customer feedback, to showcase your ability to contribute to the team.
✨Tip Number 4
Show enthusiasm for the role and the brand during your conversations. Employers love candidates who are genuinely excited about the opportunity, so let your personality shine through when discussing why you want to work at Mango.
We think you need these skills to ace SALES ASSISTANT (12 hours, fixed term-Buchanan Galleries TEEN)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Sales Assistant position. Tailor your application to highlight how your skills and experiences align with what Mango is looking for.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in fashion retail. Highlight any customer service roles and achievements that demonstrate your ability to meet sales targets and provide excellent service.
Write a Personalised Cover Letter: In your cover letter, express your enthusiasm for the brand and the role. Mention specific reasons why you want to work at Mango and how you can contribute to their team, especially in promoting the brand's image and maintaining high customer service standards.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Mango
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion and the Mango brand during the interview. Share any personal experiences or insights that demonstrate your love for style and how it aligns with the company's values.
✨Demonstrate Excellent Customer Service Skills
Prepare examples of how you've provided outstanding customer service in previous roles. Highlight your ability to engage with customers, handle multiple inquiries, and create a welcoming atmosphere, as this is crucial for the Sales Assistant position.
✨Know the Brand Inside Out
Familiarise yourself with Mango's products, values, and recent collections. Being knowledgeable about the brand will not only impress the interviewers but also show your commitment to representing Mango effectively.
✨Be Ready to Discuss Sales Targets
Understand the importance of sales targets in retail and be prepared to discuss how you can contribute to achieving and exceeding them. Think of specific strategies or past experiences where you successfully met sales goals.