At a Glance
- Tasks: Deliver exceptional customer service and support sales while managing stockroom operations.
- Company: Join MANGO, a global fashion brand with a passion for creativity and innovation.
- Benefits: Enjoy discounts, professional development, and international opportunities.
- Other info: Embrace an inclusive culture that values creativity and authenticity.
- Why this job: Be part of a vibrant team and make a real impact in the fashion world.
- Qualifications: Customer-oriented, proactive, and able to multitask across various roles.
The predicted salary is between 10 - 12 £ per hour.
At MANGO we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity. Our multicultural team is the driving force behind our success, connecting our unique style with people all over the world.
For our store in Battersea Power St., we are looking for a Multifunctional Sales Associate to join our team. This is a 12 hours per week, fixed-term contract.
The Multifunctional Sales Associate is responsible for ensuring the best customer experience, contributing to increasing store sales, and maintaining Mango's image and customer service standards, while also performing cashier duties and supporting stockroom operations.
YOUR MAIN RESPONSIBILITIES:- Customer Experience Excellence: Provide exceptional service to customers, ensuring their needs are met and they have a positive shopping experience that reflects Mango's brand values.
- Sales Contribution: Actively contribute to increasing store sales by engaging with customers, understanding their preferences, and recommending products that meet their needs.
- Cashier Duties: Efficiently handle cashier responsibilities, including processing transactions, managing returns and exchanges, and ensuring accurate cash handling and register balancing.
- Stockroom Support: Assist in stockroom operations, including receiving, organizing, and replenishing merchandise, ensuring inventory accuracy and timely distribution to the sales floor.
- Image and Service Standards Maintenance: Uphold Mango's image and customer service standards, ensuring the store is well-presented and service delivery is consistent and professional.
- Product Knowledge Utilization: Utilize product knowledge to assist customers effectively, highlighting key features and benefits to drive interest and sales.
- Team Collaboration: Work collaboratively with the store team to support business objectives, sharing insights and feedback to enhance the overall customer experience.
ABOUT YOU: The ideal candidate is customer-oriented, proactive, and responsible, with the ability to multitask across sales, cashier, and stockroom functions. They should possess the skills to engage customers effectively, contribute to sales growth, and maintain high standards of service and presentation.
YOUR BENEFITS:- As a member of the MANGO team you’ll get a discount on all our lines, so that you’ll always be wearing the latest!
- Employee Assistance Programme (EAP): confidential helpline, money concerns, general well-being and legal advice.
- At MANGO, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you towards success.
- Think big! MANGO offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
- At MANGO, we believe in an inclusive culture where creativity and innovation inspire us to take fashion further, therefore, we are committed to providing equal opportunities for all, valuing each person’s authenticity.
Craft your own story.
SALES ASSISTANT (12 Hours Fix-Term, Battersea Power St) employer: Mango
MANGO is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and innovation thrive. As a Sales Assistant in our Battersea Power St store, you will enjoy benefits such as employee discounts, access to comprehensive training and development programmes, and opportunities for international growth within our global network. Join us to be part of a multicultural team dedicated to delivering outstanding customer experiences while crafting your own career story.
StudySmarter Expert Advice🤫
We think this is how you could land SALES ASSISTANT (12 Hours Fix-Term, Battersea Power St)
✨Tip Number 1
Get to know MANGO's brand and values inside out. When you walk into that interview, show us how your passion for fashion aligns with our mission. It’s all about connecting with our style and culture!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd handle different customer interactions. We want to see that you can provide the exceptional service that MANGO is known for.
✨Tip Number 3
Be ready to talk about your sales experience. Share specific examples of how you've contributed to sales in the past. We love seeing candidates who can engage customers and drive sales like a pro!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the MANGO family!
We think you need these skills to ace SALES ASSISTANT (12 Hours Fix-Term, Battersea Power St)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for fashion and customer service shine through. We love candidates who can express their enthusiasm for MANGO's brand values and how they connect with our mission.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience that aligns with the role of a Multifunctional Sales Associate. We want to see how your skills in sales, customer service, and teamwork can contribute to our store's success.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure to articulate your experiences and skills without unnecessary fluff. This helps us see your potential quickly!
Apply Through Our Website:Don’t forget to apply through our official website! It’s the best way for us to receive your application directly and ensures you’re considered for the role. Plus, it shows you’re serious about joining the MANGO team!
How to prepare for a job interview at Mango
✨Know Your Stuff
Before heading into the interview, make sure you’re familiar with MANGO’s brand values and product range. This will help you demonstrate your passion for the company and show that you can effectively engage with customers about their preferences.
✨Customer Experience Focus
Prepare to discuss how you would provide exceptional customer service. Think of examples from your past experiences where you went above and beyond to ensure a positive shopping experience. This aligns perfectly with the role's emphasis on customer experience excellence.
✨Showcase Your Team Spirit
MANGO values collaboration, so be ready to share instances where you worked well in a team. Highlight how you contributed to achieving common goals, as this will resonate with their focus on team collaboration.
✨Dress the Part
Since MANGO is all about style, make sure you dress appropriately for the interview. Choose an outfit that reflects the brand’s aesthetic while also being comfortable. This shows that you understand the importance of maintaining the brand image.
