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- Tasks: Join our team as a Sales Assistant, providing top-notch customer service and maintaining store standards.
- Company: Mango is a vibrant fashion brand from Barcelona, present in over 120 countries, inspiring creativity and authenticity.
- Benefits: Enjoy a 35% discount, access to training, and international opportunities for growth.
- Why this job: Be part of a multicultural team that values creativity and offers a fun, dynamic work environment.
- Qualifications: We're looking for enthusiastic team players with great communication skills; retail experience is a plus.
- Other info: This is a fixed-term role, working 10 hours per week in the Cambridge Grand Arcade.
At Mango we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity.
Our multicultural team, is the driving force behind our success, connecting our unique style with people all over the world.
YOUR NEW JOB:
For our store in Cambridge Grand Arcade SC, we are looking for a Sales Assistant to join our team.
Your aim will be to promote the brand\’s image and to maintain the highest standard of customer service at all times, to sell and gain the loyalty of our customers. You will also be involved in keeping the store tidy and organised as well as checking and replenishing stock.
10 hours per week.
Fix-Term contract.
YOUR MAIN RESPONSIBILITIES:
- To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve
- To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner.
- To be able to serve multiple customers simultaneously and offer excellent service to all of them.
- To be familiar with the sales targets and aim to achieve and exceed them, individually and as a team.
- To prioritise customer service above all other tasks
- To be familiar with and offer services according to the needs of customers in order to maximise sales.
- To provide support by maintaining an optimal store image that is attractive to customers at all times.
ABOUT YOU:
We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable.
YOUR BENEFITS:
- As a member of the Mango team, you\’ll get a 35% discount on all our lines, so that you\’ll always be wearing the latest!
- Employee Assistance Programme (EAP): confidential helpline, money concerns, general well-being and legal advice.
- At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you towards success.
- Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
At Mango, we believe in an inclusive culture where creativity and innovation inspire us to take fashion further, therefore, we are committed to providing equal opportunities for all, valuing each person\’s authenticity.
Taking Fashion
Further
SALES ASSISTANT (10 Hours, fixed term- Cambridge) employer: Mango
Contact Detail:
Mango Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SALES ASSISTANT (10 Hours, fixed term- Cambridge)
✨Tip Number 1
Familiarise yourself with Mango's brand values and product range. Understanding their style and ethos will help you connect with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail-like scenario. This will help you feel more comfortable approaching customers and providing them with the excellent service that Mango expects.
✨Tip Number 3
Research common sales techniques and strategies used in fashion retail. Being knowledgeable about effective selling methods can give you an edge when discussing how you would meet and exceed sales targets.
✨Tip Number 4
Network with current or former employees of Mango, if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace SALES ASSISTANT (10 Hours, fixed term- Cambridge)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Mango's brand values and style. This will help you convey your passion for the brand in your application and demonstrate how you align with their mission.
Highlight Relevant Experience: If you have previous experience in fashion retail, make sure to emphasise this in your CV and cover letter. Provide specific examples of how you've delivered excellent customer service and met sales targets.
Showcase Your Skills: In your application, highlight your communication skills, proactive attitude, and ability to work as part of a team. Use concrete examples to illustrate these qualities, as they are crucial for the Sales Assistant role.
Tailor Your Application: Customise your CV and cover letter for the Sales Assistant position at Mango. Address the specific responsibilities and requirements mentioned in the job description, showing that you understand what the role entails.
How to prepare for a job interview at Mango
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion and retail during the interview. Share any personal experiences or interests that relate to the industry, as this will demonstrate your genuine passion for the role.
✨Demonstrate Excellent Customer Service Skills
Prepare examples of how you've provided outstanding customer service in previous roles. Highlight situations where you went above and beyond to assist customers, as this aligns with the company's focus on maintaining high standards of service.
✨Know the Brand Inside Out
Research Mango's brand values, products, and current trends. Being knowledgeable about the brand will not only impress the interviewers but also show that you're serious about representing their image effectively.
✨Be a Team Player
Emphasise your ability to work well in a team environment. Share examples of how you've collaborated with colleagues to achieve sales targets or improve customer experiences, as teamwork is crucial in retail settings.