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- Tasks: Lead the store, exceed sales targets, and ensure top-notch customer service.
- Company: Join a global fashion leader with a diverse team across 115 countries.
- Benefits: Enjoy discounts, an Employee Assistance Programme, and continuous development opportunities.
- Why this job: Grow in a dynamic environment while making a real impact in fashion retail.
- Qualifications: Experience in fashion retail management; must be sales-oriented and adaptable.
- Other info: Work 40 hours a week, Monday to Sunday, in Birmingham Bull Ring SC.
The predicted salary is between 28800 - 43200 £ per year.
For our store in Birmingham Bull Ring SC, we are looking for a Store Manager to join our team. Reporting to the District Manager, you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. 40 hours per week, Monday to Sunday.
- To ensure an excellent level of customer service is provided in the store.
- To plan, apply and monitor the required measures in order to reach and exceed sales targets.
- To analyse and review management indicators and costs in order to improve them.
- To ensure and collaborate in the implementation of merchandising standards and optimise selling space in order to obtain maximum profitability.
- To be familiar with the collection, and control and manage the stock to maximise sales.
- To ensure the optimal management of personnel administration duties.
We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry. Sales-oriented, organised and tenacious, you are a problem solver, able to work well under pressure and adapt to changes. If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!
Benefits include discount on all our lines, Employee Assistance Programme (EAP), and constant development opportunities with varied challenges that generate on-the-job learning. You will be part of a leading company in the fashion industry, dynamic and in full innovation.
Retail Store Shop Manager employer: Mango
Contact Detail:
Mango Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Shop Manager
✨Tip Number 1
Familiarise yourself with the latest trends in the fashion retail industry. Being knowledgeable about current styles and customer preferences will help you stand out during interviews and demonstrate your passion for the role.
✨Tip Number 2
Network with professionals in the retail sector, especially those who have experience as store managers. Attend industry events or join online forums to gain insights and potentially get referrals that could lead to an interview.
✨Tip Number 3
Prepare to discuss specific examples of how you've exceeded sales targets or improved customer service in previous roles. Having concrete achievements ready to share will showcase your capability and fit for the position.
✨Tip Number 4
Research our company culture and values thoroughly. Understanding what we stand for will allow you to tailor your conversation during the interview, showing that you're not just a good fit for the role, but also for our team.
We think you need these skills to ace Retail Store Shop Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly in the fashion industry. Use specific examples of how you've exceeded sales targets or improved customer service in previous roles.
Craft a Compelling Cover Letter: In your cover letter, express your passion for fashion retail and your understanding of the company's values. Mention how your skills align with the responsibilities of the Store Manager role, such as managing stock and optimising sales.
Showcase Leadership Skills: Emphasise your leadership abilities in both your CV and cover letter. Provide examples of how you've successfully managed a team, resolved conflicts, or implemented training programmes to enhance staff performance.
Highlight Problem-Solving Abilities: Demonstrate your problem-solving skills by including specific instances where you've tackled challenges in a retail environment. This could involve improving store layout for better sales or handling customer complaints effectively.
How to prepare for a job interview at Mango
✨Showcase Your Leadership Skills
As a Store Manager, you'll be responsible for leading a team. Be prepared to discuss your previous management experiences, how you motivate your team, and any specific strategies you've used to improve performance and morale.
✨Demonstrate Sales Acumen
Since exceeding sales targets is a key part of the role, come equipped with examples of how you've successfully driven sales in past positions. Discuss any innovative merchandising techniques or promotional strategies you've implemented.
✨Emphasise Customer Service Excellence
Customer service is paramount in retail. Prepare to share instances where you've gone above and beyond to ensure customer satisfaction, and how you handle difficult situations or complaints effectively.
✨Be Ready to Discuss Stock Management
Understanding stock control is crucial for maximising sales. Be ready to talk about your experience with inventory management, how you've optimised stock levels, and any systems you've used to track and manage stock efficiently.
