At a Glance
- Tasks: Lead a dynamic retail team and ensure exceptional customer service.
- Company: Join MANGO, a global fashion brand with a vibrant culture.
- Benefits: Flexible hours, hybrid work, discounts, and personal development opportunities.
- Other info: Be part of an inclusive culture that values creativity and innovation.
- Why this job: Shape your career in fashion while inspiring others and driving success.
- Qualifications: Proven retail management experience and strong leadership skills.
The predicted salary is between 26100 - 31900 £ per year.
En MANGO vestimos de pasión todo lo que hacemos. Con origen en Barcelona y presencia en más de 120 países, inspiramos al mundo con creatividad, innovación y autenticidad. Nuestro equipo multicultural es el motor de nuestro éxito.
Are you an experienced Store Manager looking for your next opportunity in London? We're always looking to connect with talented retail leaders for future Store Manager opportunities across our London stores. This advert is for future vacancies rather than a specific position. By applying, you'll join our talent pool, and we'll be in touch as soon as a suitable Store Manager opportunity becomes available that matches your skills and experience.
YOUR NEW JOB:
- 40 hours per week, full flexibility required.
- At least 1 year of proven experience in a Store Manager role within the retail industry is essential.
- Strong leadership and people management skills, with experience leading, coaching and developing teams.
YOUR MAIN RESPONSIBILITIES:
- Ensure an excellent level of customer service is provided in the store.
- Plan, implement and monitor actions to achieve and exceed sales targets.
- Analyse and review management indicators and costs to drive continuous improvement.
- Ensure merchandising standards are implemented and optimise selling space to maximise profitability.
- Be familiar with the collection and effectively manage stock to maximise sales.
- Act as a role model and promote effective communication within the team.
- Recruit, train and ensure the successful integration of new employees.
- Lead, motivate and develop the team, supporting their growth and performance.
- Plan, organise, prioritise and distribute tasks, optimising resources and minimising costs.
- Ensure the effective management of all personnel administration duties.
ABOUT YOU:
We are looking for an experienced retail leader with a passion for fashion, people and delivering results. You have proven experience managing a dynamic retail environment, leading high-performing teams and driving commercial success. You inspire others by leading by example, thrive in a fast-paced environment and are committed to delivering an outstanding customer experience.
If you enjoy developing people, taking ownership and growing your career with an international fashion brand, we'd love to hear from you. Apply today to join our London Store Manager talent pool and be considered for future opportunities as they become available.
TUS BENEFICIOS:
- Disfruta de un horario flexible y trabajo híbrido que se adapta a tus necesidades.
- En MANGO, apostamos por la conciliación de la vida profesional y personal.
- En MANGO, el fin de semana empieza el viernes a mediodía.
- Ofrecemos horario intensivo los viernes y vísperas de festivos.
- Planifica tus vacaciones según tus preferencias.
- Como parte del equipo de MANGO, tendrás descuento en todas nuestras líneas.
- Disfrutarás de My Mango Benefits, nuestra plataforma de beneficios.
- Paquete de retribución flexible con ventajas fiscales.
- Transporte de empresa gratuito desde Barcelona y El Vallés.
- En MANGO, invertimos en tu crecimiento personal y profesional.
- Accede a una oferta de formación variada, mentorías personalizadas, programas de desarrollo continuo y oportunidades de promoción interna.
- ¡Piensa en grande! MANGO te ofrece oportunidades internacionales en más de 120 mercados.
- En MANGO, creemos en una cultura inclusiva donde la creatividad y la innovación nos inspiran a llevar la moda más allá.
Craft your own story
STORE MANAGER - FUTURE OPPORTUNITIES (London) employer: Mango
MANGO is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and innovation thrive. As a Multifunctional Sales Associate in Brent Cross, you will enjoy benefits such as employee discounts, access to comprehensive training and development programs, and opportunities for international growth within a diverse team. Join us to not only enhance your career but also to be part of a brand that values authenticity and customer experience.
StudySmarter Expert Advice🤫
We think this is how you could land STORE MANAGER - FUTURE OPPORTUNITIES (London)
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Mango, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Mango!
We think you need these skills to ace STORE MANAGER - FUTURE OPPORTUNITIES (London)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Mango, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Mango and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Mango that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Mango
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
