At a Glance
- Tasks: Manage stockroom operations and lead a team to support sales and customer service.
- Company: Join MANGO, a leading fashion brand with a vibrant multicultural team.
- Benefits: Enjoy discounts, employee assistance, and continuous development opportunities.
- Other info: Flexible hours and international growth opportunities await you!
- Why this job: Be part of an innovative company and make a real impact in fashion retail.
- Qualifications: Experience in stockroom management within fashion retail and strong leadership skills.
The predicted salary is between 20790 - 25410 £ per year.
At MANGO we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity. Our multicultural team is the driving force behind our success, connecting our unique style with people all over the world.
For our new store opening in Oxford St., London, we are looking for a Stockroom Manager to join our team. You will be responsible for managing the reception, organisation, and control of stock in the store, by overseeing the stockroom and leading the team of stockroom assistants in working quickly and effectively at all times in order to support the sales team in delivering the best customer service possible.
40 hours per week - over 5 days per week. Full flexibility required. Monday to Sunday.
Key Responsibilities:
- To undertake store replenishment according to company procedures, in order to ensure that the shop floor is well stocked at all times.
- To deal with deliveries on a daily basis, maintaining order and tidiness, avoiding damage and preventing stock loss.
- To act as a role model for the stockroom team.
- To prioritise, organise and distribute tasks and positions to each member of the team.
- To receive, confirm, open boxes and organise merchandise every day in an optimal and systematic manner according to stockroom guidelines.
- To plan the required measures in order to reach stockroom deadlines and targets.
- To analyse and review stockroom performance indicators in order to improve them.
- To reorganise stockroom space in an optimal manner according to store requirements.
- To ensure deadlines are met in unloading boxes and organising stock deliveries.
- To collaborate with Visual Merchandiser and Store Management in preparing the requirements for any store changes planned.
Your Profile:
You have relevant previous experience working in a stockroom within a fashion retail environment, are organised and lead your team by example. You work well under pressure, within strict deadlines and short notice and have the ability to prioritise and adapt. You have a commercial mind-set and are self-motivated.
What Makes Us Special?
- Discount on all our lines.
- Uniform per season.
- Employee Assistance Programme (EAP).
- Constant development opportunities with varied challenges that generate on-the-job learning.
- Close, inspiring, and ambitious work environment.
- You will be part of a leading company in the fashion industry, dynamic and in full innovation.
Your Benefits:
As a member of the MANGO team you’ll get a discount on all our lines, so that you’ll always be wearing the latest! Employee Assistance Programme (EAP): confidential helpline, money concerns, general well-being and legal advice. At MANGO, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you towards success. Think big! MANGO offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally. At MANGO, we believe in an inclusive culture where creativity and innovation inspire us to take fashion further, therefore, we are committed to providing equal opportunities for all, valuing each person’s authenticity.
Craft your own story.
Stockroom Manager (40 Hours, Oxford St. 415) in London employer: Mango
MANGO is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and innovation thrive. As a Multifunctional Sales Associate in Brent Cross, you will enjoy benefits such as employee discounts, access to comprehensive training and development programs, and opportunities for international growth within a diverse team. Join us to not only enhance your career but also to be part of a brand that values authenticity and customer experience.
StudySmarter Expert Advice🤫
We think this is how you could land Stockroom Manager (40 Hours, Oxford St. 415) in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Mango, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Mango!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Mango, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Mango and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Mango that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Mango
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
