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- Tasks: Promote brand image and deliver top-notch customer service while keeping the store organised.
- Company: Join Mango, a vibrant fashion brand with a global presence and creative culture.
- Benefits: Enjoy a 35% discount, personal development opportunities, and a supportive work environment.
- Other info: Opportunities for international growth and a commitment to inclusivity and creativity.
- Why this job: Be part of a dynamic team and make a real impact in the fashion retail world.
- Qualifications: Looking for enthusiastic team players with great communication skills and a passion for fashion.
The predicted salary is between 10 - 12 £ per hour.
At Mango we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity. Our multicultural team is the driving force behind our success, connecting our unique style with people all over the world.
We are looking for a Sales Assistant to join our team. Your aim will be to promote the brand's image and to maintain the highest standard of customer service at all times, to sell and gain the loyalty of our customers. You will also be involved in keeping the store tidy and organised as well as checking and replenishing stock.
YOUR MAIN RESPONSIBILITIES:
- To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve.
- To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner.
- To be able to serve multiple customers simultaneously and offer excellent service to all of them.
- To be familiar with the sales targets and aim to achieve and exceed them, individually and as a team.
- To prioritise customer service above all other tasks.
- To be familiar with and offer services according to the needs of customers in order to maximise sales.
- To provide support by maintaining an optimal store image that is attractive to customers at all times.
ABOUT YOU:
We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable.
YOUR BENEFITS:
- As a member of the Mango team, you’ll get a 35% discount on all our lines.
- Employee Assistance Programme (EAP): confidential helpline, money concerns, general well-being and legal advice.
- Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities.
- Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
- We believe in an inclusive culture where creativity and innovation inspire us to take fashion further, therefore, we are committed to providing equal opportunities for all, valuing each person’s authenticity.
SALES ASSISTANT (30 hours, Fix Term, White City WN) in London employer: Mango
Contact Detail:
Mango Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SALES ASSISTANT (30 hours, Fix Term, White City WN) in London
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Mango's history, values, and latest collections. This way, you can show off your passion for the brand and connect with the interviewers on a deeper level.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle multiple customers or resolve issues. Role-playing with a friend can help you feel more confident and ready to impress during your interview.
✨Tip Number 3
Dress the part! Since you're applying for a fashion retail position, make sure your outfit reflects your personal style while also aligning with Mango's aesthetic. This shows that you understand the brand and can represent it well.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Mango team and ready to take on the challenge of delivering excellent customer service.
We think you need these skills to ace SALES ASSISTANT (30 hours, Fix Term, White City WN) in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for fashion and customer service shine through. We love candidates who can express their enthusiasm for the brand and the role!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in retail or customer service. We want to see how your skills align with what we’re looking for in a Sales Assistant.
Be Personable: In your cover letter, don’t be afraid to show a bit of personality! We appreciate a friendly tone that reflects the vibrant culture at Mango. Remember, we’re all about connecting with people.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at Mango
✨Know Your Product
Before the interview, make sure you familiarise yourself with Mango's products and brand values. This will not only help you answer questions confidently but also show your genuine interest in the company and its offerings.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to prioritise customer satisfaction, which is key for a Sales Assistant role.
✨Practice Your Communication
Since communication is crucial in this role, practice speaking clearly and confidently. You might want to do mock interviews with friends or family, focusing on how you engage with them and convey your enthusiasm for the position.
✨Emphasise Teamwork
Mango values team players, so be ready to discuss how you've worked effectively in a team before. Share specific instances where you collaborated with others to achieve sales targets or improve customer experiences, highlighting your proactive attitude.