At a Glance
- Tasks: Promote brand image and deliver top-notch customer service while keeping the store organised.
- Company: Join Mango, a vibrant fashion brand with a global presence and creative culture.
- Benefits: Enjoy a 35% discount, personal development opportunities, and international career growth.
- Other info: Embrace an inclusive culture that values creativity and authenticity.
- Why this job: Be part of a dynamic team and make a real impact in the fashion world.
- Qualifications: Looking for enthusiastic team players with great communication skills and a passion for fashion.
The predicted salary is between 10 - 12 £ per hour.
At Mango we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity. Our multicultural team is the driving force behind our success, connecting our unique style with people all over the world.
We are looking for a Sales Assistant to join our team. Your aim will be to promote the brand's image and to maintain the highest standard of customer service at all times, to sell and gain the loyalty of our customers. You will also be involved in keeping the store tidy and organised as well as checking and replenishing stock.
YOUR MAIN RESPONSIBILITIES:
- To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve.
- To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner.
- To be able to serve multiple customers simultaneously and offer excellent service to all of them.
- To be familiar with the sales targets and aim to achieve and exceed them, individually and as a team.
- To prioritise customer service above all other tasks.
- To be familiar with and offer services according to the needs of customers in order to maximise sales.
- To provide support by maintaining an optimal store image that is attractive to customers at all times.
ABOUT YOU:
We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable.
YOUR BENEFITS:
- As a member of the Mango team, you’ll get a 35% discount on all our lines.
- Employee Assistance Programme (EAP): confidential helpline, money concerns, general well-being and legal advice.
- Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities.
- Mango offers you international opportunities in over 120 markets.
- We are committed to providing equal opportunities for all, valuing each person’s authenticity.
SALES ASSISTANT (16 Hours, Broadgate) in London employer: Mango
Contact Detail:
Mango Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SALES ASSISTANT (16 Hours, Broadgate) in London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Mango's style, values, and products. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a candidate who truly gets what the brand is all about.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle multiple customers at once or provide excellent service under pressure. Role-playing with a friend can help you feel more confident and ready to impress during the interview.
✨Tip Number 3
Show your enthusiasm! When you meet the team, let your vibrant personality shine through. Smile, engage, and be proactive in sharing your ideas on how to enhance customer experience. Remember, they’re looking for someone who can embody the brand’s spirit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Mango family. So, get your application in and let’s take fashion further together!
We think you need these skills to ace SALES ASSISTANT (16 Hours, Broadgate) in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for fashion and customer service shine through. We want to see how excited you are about joining our team and promoting the Mango brand!
Tailor Your CV: Make sure to customise your CV to highlight any relevant experience in retail or customer service. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Personable: In your cover letter, be yourself! We’re looking for vibrant, outgoing individuals, so let your personality come through. Share a bit about why you’d be a great fit for our team at Mango.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Mango
✨Know Your Product
Before the interview, make sure you familiarise yourself with Mango's products and brand values. This will help you demonstrate your passion for the brand and show that you're ready to provide customers with informed advice.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about times when you went above and beyond to help a customer or resolved a difficult situation. This will highlight your ability to maintain high standards of service.
✨Demonstrate Team Spirit
Mango values teamwork, so be ready to discuss how you work well with others. Share stories that illustrate your collaborative spirit and how you contribute to achieving team goals, especially in a retail environment.
✨Dress the Part
Since this is a fashion retail position, your appearance matters. Dress in a way that reflects Mango's style while also being comfortable. This shows that you understand the brand and are serious about the role.