At a Glance
- Tasks: Promote brand image and provide top-notch customer service while keeping the store organised.
- Company: Join Mango, a vibrant fashion brand with a global presence and creative culture.
- Benefits: Enjoy a 35% discount, personal development opportunities, and international career growth.
- Other info: Flexible hours with weekend availability; perfect for students seeking part-time work.
- Why this job: Be part of a dynamic team and make a real impact in the fashion world.
- Qualifications: Looking for enthusiastic team players with great communication skills; retail experience is a plus.
The predicted salary is between 12 - 12 £ per hour.
At Mango we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity. Our multicultural team is the driving force behind our success, connecting our unique style with people all over the world.
For our store in Oxford Street, we are looking for a Sales Assistant to join our team. Your aim will be to promote the brand's image and to maintain the highest standard of customer service at all times, to sell and gain the loyalty of our customers. You will also be involved in keeping the store tidy and organised as well as checking and replenishing stock. 12 hours over 3 days - weekend availability.
YOUR MAIN RESPONSIBILITIES:
- To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve.
- To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner.
- To be able to serve multiple customers simultaneously and offer excellent service to all of them.
- To be familiar with the sales targets and aim to achieve and exceed them, individually and as a team.
- To prioritise customer service above all other tasks.
- To be familiar with and offer services according to the needs of customers in order to maximise sales.
- To provide support by maintaining an optimal store image that is attractive to customers at all times.
ABOUT YOU:
We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable.
YOUR BENEFITS:
- As a member of the Mango team, you’ll get a 35% discount on all our lines, so that you’ll always be wearing the latest!
- Employee Assistance Programme (EAP): confidential helpline, money concerns, general well-being and legal advice.
- At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalised mentoring, continuous development programs and internal promotion opportunities that will drive you towards success.
- Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
- At Mango, we believe in an inclusive culture where creativity and innovation inspire us to take fashion further, therefore, we are committed to providing equal opportunities for all, valuing each person’s authenticity.
Taking Fashion Further
SALES ASSISTANT (12hours, Oxford St.) in London employer: Mango
Contact Detail:
Mango Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SALES ASSISTANT (12hours, Oxford St.) in London
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Mango's history, values, and latest collections. This way, you can show off your passion for the brand and connect with the team on a deeper level.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle multiple customers at once or deal with tricky situations. Role-playing with a friend can help you feel more confident and prepared.
✨Tip Number 3
Dress the part! Since you're applying for a fashion retail position, make sure your outfit reflects your personal style while also aligning with Mango's aesthetic. First impressions matter, so let your style shine!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Mango family. Good luck!
We think you need these skills to ace SALES ASSISTANT (12hours, Oxford St.) in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for fashion and customer service shine through. We want to see how excited you are about joining our team and promoting the Mango brand!
Tailor Your CV: Make sure to customise your CV to highlight any relevant experience in retail or customer service. We love seeing how your skills align with what we’re looking for in a Sales Assistant.
Be Personable: In your cover letter, don’t be afraid to show a bit of your personality! We’re looking for vibrant, outgoing individuals who can connect with customers, so let us know what makes you unique.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Mango
✨Know Your Product
Before the interview, make sure you familiarise yourself with Mango's products and brand values. This will not only help you answer questions confidently but also show your genuine interest in the role and the company.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to maintain high standards of service.
✨Be Ready to Discuss Sales Targets
Understand the importance of sales targets in retail. Be prepared to discuss how you can contribute to achieving and exceeding these targets, both individually and as part of a team. Highlight any relevant experience you have in meeting sales goals.
✨Exude Enthusiasm and Team Spirit
Mango values a vibrant and outgoing personality. During the interview, let your enthusiasm shine through! Show that you’re a team player who is excited about the opportunity to work with others and contribute to the store's success.