At a Glance
- Tasks: Deliver exceptional customer service, boost sales, and support stockroom operations.
- Company: Join MANGO, a vibrant brand with a global presence and a passion for fashion.
- Benefits: Enjoy discounts, professional development, and international opportunities.
- Other info: Embrace a diverse culture and craft your own story with MANGO.
- Why this job: Be part of a creative team that values authenticity and innovation in fashion.
- Qualifications: Customer-oriented, proactive, and able to multitask across various roles.
The predicted salary is between 12 - 15 £ per hour.
At MANGO we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity. Our multicultural team is the driving force behind our success, connecting our unique style with people all over the world.
For our store in One New Change SC, we are looking for a Multifunctional Sales Associate to join our team. 20 hours per week, Monday to Sunday.
The Multifunctional Sales Associate is responsible for ensuring the best customer experience, contributing to increasing store sales, and maintaining Mango's image and customer service standards, while also performing cashier duties and supporting stockroom operations.
YOUR MAIN RESPONSIBILITIES:
- Customer Experience Excellence: Provide exceptional service to customers, ensuring their needs are met and they have a positive shopping experience that reflects Mango's brand values.
- Sales Contribution: Actively contribute to increasing store sales by engaging with customers, understanding their preferences, and recommending products that meet their needs.
- Cashier Duties: Efficiently handle cashier responsibilities, including processing transactions, managing returns and exchanges, and ensuring accurate cash handling and register balancing.
- Stockroom Support: Assist in stockroom operations, including receiving, organizing, and replenishing merchandise, ensuring inventory accuracy and timely distribution to the sales floor.
- Image and Service Standards Maintenance: Uphold Mango's image and customer service standards, ensuring the store is well-presented and service delivery is consistent and professional.
- Product Knowledge Utilization: Utilize product knowledge to assist customers effectively, highlighting key features and benefits to drive interest and sales.
- Team Collaboration: Work collaboratively with the store team to support business objectives, sharing insights and feedback to enhance the overall customer experience.
ABOUT YOU: The ideal candidate is customer-oriented, proactive, and responsible, with the ability to multitask across sales, cashier, and stockroom functions. They should possess the skills to engage customers effectively, contribute to sales growth, and maintain high standards of service and presentation.
YOUR BENEFITS: As a member of the MANGO team you’ll get a discount on all our lines, so that you’ll always be wearing the latest! Employee Assistance Programme (EAP): confidential helpline, money concerns, general well-being and legal advice. At MANGO, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you towards success. Think big! MANGO offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally. At MANGO, we believe in an inclusive culture where creativity and innovation inspire us to take fashion further, therefore, we are committed to providing equal opportunities for all, valuing each person’s authenticity.
Craft your own story.
MULTIFUNCTIONAL SALES ASSOCIATE (20 Hours, One New Change) in London employer: Mango
MANGO is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and innovation thrive. As a Multifunctional Sales Associate at our One New Change location, you will enjoy benefits such as employee discounts, access to comprehensive training and development programmes, and opportunities for international career growth. Join our multicultural team and be part of a company that values authenticity and invests in your personal and professional success.
StudySmarter Expert Advice🤫
We think this is how you could land MULTIFUNCTIONAL SALES ASSOCIATE (20 Hours, One New Change) in London
✨Tip Number 1
Get to know MANGO's brand values inside out! When you walk into that interview, show us how your passion for fashion aligns with our mission. Share your thoughts on customer experience and how you can contribute to making it exceptional.
✨Tip Number 2
Practice your sales pitch! Think about how you would engage a customer in-store. We want to see you in action, so prepare to demonstrate your ability to recommend products and create a positive shopping experience.
✨Tip Number 3
Don’t forget to highlight your teamwork skills! At MANGO, collaboration is key. Be ready to share examples of how you've worked with others to achieve goals or improve customer service in previous roles.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining the MANGO family. Let’s craft your story together!
We think you need these skills to ace MULTIFUNCTIONAL SALES ASSOCIATE (20 Hours, One New Change) in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for customer service and fashion shine through. We want to see how you connect with MANGO's values and how you can contribute to our vibrant team.
Tailor Your CV:Make sure your CV highlights relevant experience that aligns with the Multifunctional Sales Associate role. We love seeing specific examples of how you've provided excellent customer experiences or contributed to sales in the past.
Be Authentic:Don’t be afraid to show your personality in your application. We value authenticity at MANGO, so let us know what makes you unique and how you can bring that to our team.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you as soon as possible!
How to prepare for a job interview at Mango
✨Know the Brand Inside Out
Before your interview, dive deep into MANGO's brand values, history, and product lines. Understanding their style and what makes them unique will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you engaged with customers, resolved issues, and contributed to a positive shopping experience. This will demonstrate your alignment with MANGO's commitment to customer experience excellence.
✨Demonstrate Sales Savvy
Think about ways you've successfully contributed to sales in previous roles. Be ready to discuss how you can engage customers, understand their preferences, and recommend products effectively. This will show that you’re not just about serving customers but also driving sales.
✨Be Ready to Multitask
Since the role involves various responsibilities, prepare to discuss how you manage multiple tasks efficiently. Share specific examples of how you've handled cashier duties, stockroom operations, or any other multitasking scenarios in your previous jobs to illustrate your capability.
