At a Glance
- Tasks: Deliver exceptional customer service, boost sales, and support stockroom operations.
- Company: Join MANGO, a vibrant brand with a global presence and a passion for fashion.
- Benefits: Enjoy discounts, personal development opportunities, and a supportive work environment.
- Other info: Explore international opportunities and grow your career with MANGO.
- Why this job: Be part of a creative team that values your unique style and contributions.
- Qualifications: Customer-oriented, proactive, and able to multitask in a fast-paced environment.
The predicted salary is between 10 - 12 £ per hour.
At MANGO we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity. Our multicultural team is the driving force behind our success, connecting our unique style with people all over the world.
For our store in Westfield Stratford SC, we are looking for a Multifunctional Sales Associate to join our team. 12 hours per week. Fix Term contract.
The Multifunctional Sales Associate is responsible for ensuring the best customer experience, contributing to increasing store sales, and maintaining Mango's image and customer service standards, while also performing cashier duties and supporting stockroom operations.
YOUR MAIN RESPONSIBILITIES:
- Customer Experience Excellence: Provide exceptional service to customers, ensuring their needs are met and they have a positive shopping experience that reflects Mango's brand values.
- Sales Contribution: Actively contribute to increasing store sales by engaging with customers, understanding their preferences, and recommending products that meet their needs.
- Cashier Duties: Efficiently handle cashier responsibilities, including processing transactions, managing returns and exchanges, and ensuring accurate cash handling and register balancing.
- Stockroom Support: Assist in stockroom operations, including receiving, organizing, and replenishing merchandise, ensuring inventory accuracy and timely distribution to the sales floor.
- Image and Service Standards Maintenance: Uphold Mango's image and customer service standards, ensuring the store is well-presented and service delivery is consistent and professional.
- Product Knowledge Utilization: Utilize product knowledge to assist customers effectively, highlighting key features and benefits to drive interest and sales.
- Team Collaboration: Work collaboratively with the store team to support business objectives, sharing insights and feedback to enhance the overall customer experience.
ABOUT YOU: The ideal candidate is customer-oriented, proactive, and responsible, with the ability to multitask across sales, cashier, and stockroom functions. They should possess the skills to engage customers effectively, contribute to sales growth, and maintain high standards of service and presentation.
YOUR BENEFITS: As a member of the MANGO team you’ll get a discount on all our lines, so that you’ll always be wearing the latest! Employee Assistance Programme (EAP): confidential helpline, money concerns, general well-being and legal advice. At MANGO, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you towards success. Think big! MANGO offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally. At MANGO, we believe in an inclusive culture where creativity and innovation inspire us to take fashion further, therefore, we are committed to providing equal opportunities for all, valuing each person’s authenticity.
Craft your own story.
MULTIFUNCTIONAL SALES ASSOCIATE (12 Hours Fix-Term, Westfield Stratford SC) in London employer: Mango
MANGO is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and innovation thrive. As a Multifunctional Sales Associate at our Westfield Stratford SC location, you will enjoy benefits such as employee discounts, access to comprehensive training and development programmes, and opportunities for international growth within our global network. Join us in delivering outstanding customer experiences while being part of a passionate team that values authenticity and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land MULTIFUNCTIONAL SALES ASSOCIATE (12 Hours Fix-Term, Westfield Stratford SC) in London
✨Tip Number 1
Get to know MANGO's brand and values inside out. When you walk into that interview, show us how your passion for fashion aligns with our mission. It’s all about connecting with our style and culture!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd handle different customer interactions. We want to see that you can provide the exceptional experience our customers expect.
✨Tip Number 3
Be ready to talk about your sales achievements. Share specific examples of how you've contributed to sales in previous roles. We love seeing proactive candidates who can drive results!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the MANGO team!
We think you need these skills to ace MULTIFUNCTIONAL SALES ASSOCIATE (12 Hours Fix-Term, Westfield Stratford SC) in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for customer service and fashion shine through. We want to see how you connect with MANGO's values and how you can contribute to our vibrant team.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience that matches the Multifunctional Sales Associate role. Focus on your customer service skills, sales achievements, and any experience with stockroom operations.
Be Authentic:We value authenticity, so don’t be afraid to let your personality come through in your application. Share your unique experiences and how they’ve shaped your approach to customer service and teamwork.
Apply Through Our Website:For the best chance of success, apply directly through our website. This ensures your application gets to us quickly and allows you to showcase your enthusiasm for joining the MANGO family!
How to prepare for a job interview at Mango
✨Know the Brand Inside Out
Before your interview, dive deep into MANGO's brand values and product lines. Familiarise yourself with their latest collections and understand what sets them apart in the fashion industry. This knowledge will help you connect with the interviewers and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to create a positive shopping experience, which is crucial for the Multifunctional Sales Associate role.
✨Practice Cashier Scenarios
Since you'll be handling cashier duties, it’s a good idea to brush up on your cash handling skills. Consider practicing common scenarios like processing returns or managing transactions efficiently. Being confident in these areas will show that you're ready to take on the responsibilities of the position.
✨Emphasise Team Collaboration
MANGO values teamwork, so be prepared to discuss how you've worked collaboratively in previous roles. Share specific instances where you contributed to team goals or supported colleagues. This will highlight your ability to work well within a multicultural team and align with MANGO's collaborative culture.
