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- Tasks: Lead the floor team, ensuring top-notch customer service and achieving sales targets.
- Company: Exciting fashion retail brand located on Oxford Street.
- Benefits: Flexible hours, dynamic work environment, and opportunities for personal growth.
- Other info: Perfect opportunity for those looking to grow in a rapidly expanding company.
- Why this job: Join a vibrant team and make a real impact in a fast-paced retail setting.
- Qualifications: Dynamic, enthusiastic, and passionate about people with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
For our flagship in Oxford Street, we are looking for a Floor Manager to join our team. Reporting to the Store Director, you will be responsible for the general running of the floor. You will ensure that sales targets are achieved, and customer service is at its highest level. You will be responsible for leading and motivating your team and maintaining an active and pleasant atmosphere in the store at all times.
40 hours over 5 days per week. Fully flexibility required, Monday to Sunday.
YOUR MAIN RESPONSIBILITIES:
- To ensure and provide an excellent level of customer service in the store.
- To ensure the team possesses good product knowledge and is aware of the key performance indicators.
- To be familiar with and offer services according to the needs of customers in order to maximise sales.
- To organise and distribute tasks and positions to each member of the team.
- To ensure that sales targets are implemented, achieved and exceeded in store.
- To prioritise customer service above all other tasks.
- To communicate actively with the team and pass on any information that may affect sales.
- To coach each employee in their training and development, leading by example.
ABOUT YOU:
We are looking for a very dynamic and enthusiastic individual who is passionate about people and who thrives on dynamic environments. You are target-oriented, you know how to keep your team motivated and how to communicate at all levels. You have the ability to adapt to changes, prioritise and to motivate the team to work for the common goal of the store. If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!
Floor Manager - Restaurant in London employer: Mango
Contact Detail:
Mango Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager - Restaurant in London
✨Tip Number 1
Get to know the company culture before your interview. Research their values and mission, and think about how you can align your experience with what they stand for. This will help you connect better during the conversation.
✨Tip Number 2
Practice your communication skills! As a Floor Manager, you'll need to motivate your team and engage with customers. Try role-playing scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
Show off your leadership style! Be ready to share examples of how you've successfully led a team in the past. Highlight your ability to adapt and motivate others, as this is key for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our dynamic team on Oxford Street.
We think you need these skills to ace Floor Manager - Restaurant in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see how passionate you are about customer service and leading a team. Share any relevant experiences that highlight your love for dynamic environments!
Tailor Your CV: Make sure your CV is tailored to the Floor Manager position. Highlight your experience in managing teams, achieving sales targets, and providing excellent customer service. We appreciate when applicants take the time to align their skills with what we’re looking for.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We’re looking for someone who can communicate effectively, so show us your skills right from the start!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values.
How to prepare for a job interview at Mango
✨Know the Company Inside Out
Before your interview, make sure you research the restaurant thoroughly. Understand their values, menu offerings, and customer service philosophy. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Floor Manager, you'll need to lead and motivate your team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you can create a positive atmosphere and drive sales through effective leadership.
✨Demonstrate Customer Service Excellence
Be ready to discuss your approach to customer service. Think of specific instances where you went above and beyond for a customer. This will illustrate your commitment to prioritising customer satisfaction, which is crucial for this role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, sales targets, and training opportunities. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.