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- Tasks: Lead a vibrant team to deliver top-notch customer service and achieve sales targets.
- Company: Exciting fashion retail brand located on Oxford Street.
- Benefits: Flexible hours, dynamic work environment, and opportunities for personal growth.
- Other info: Perfect for those looking to grow in a rapidly expanding company.
- Why this job: Join a fast-paced team and make a real impact in a thriving retail setting.
- Qualifications: Energetic, people-oriented, and able to motivate a diverse team.
The predicted salary is between 30000 - 40000 £ per year.
For our flagship in Oxford Street, we are looking for a Floor Manager to join our team. Reporting to the Store Director, you will be responsible for the general running of the floor. You will ensure that sales targets are achieved, and customer service is at its highest level. You will be responsible for leading and motivating your team and maintaining an active and pleasant atmosphere in the store at all times.
40 hours over 5 days per week. Fully flexibility required, Monday to Sunday.
YOUR MAIN RESPONSIBILITIES:
- To ensure and provide an excellent level of customer service in the store.
- To ensure the team possesses good product knowledge and is aware of the key performance indicators.
- To be familiar with and offer services according to the needs of customers in order to maximise sales.
- To organise and distribute tasks and positions to each member of the team.
- To ensure that sales targets are implemented, achieved and exceeded in store.
- To prioritise customer service above all other tasks.
- To communicate actively with the team and pass on any information that may affect sales.
- To coach each employee in their training and development, leading by example.
ABOUT YOU:
We are looking for a very dynamic and enthusiastic individual who is passionate about people and who thrives on dynamic environments. You are target-oriented, you know how to keep your team motivated and how to communicate at all levels. You have the ability to adapt to changes, prioritise and to motivate the team to work for the common goal of the store. If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!
Floor Manager - Food and Beverage in London employer: Mango
Contact Detail:
Mango Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager - Food and Beverage in London
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your communication skills! As a Floor Manager, you'll need to motivate your team and engage with customers. Try role-playing scenarios with friends or family to build your confidence and refine your approach.
✨Tip Number 3
Be ready to showcase your leadership style during the interview. Think of examples where you've successfully led a team or resolved conflicts. This will demonstrate your ability to keep the atmosphere positive and productive on the floor.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our dynamic team at the flagship store.
We think you need these skills to ace Floor Manager - Food and Beverage in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see how passionate you are about customer service and leading a team in a dynamic environment like ours.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the Floor Manager role. We love seeing how your past experiences can contribute to achieving our sales targets and maintaining high customer service standards.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. This helps us see how you can fit into our team seamlessly.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Mango
✨Know the Company Inside Out
Before your interview, make sure you research the company thoroughly. Understand their values, mission, and what makes them unique in the food and beverage sector. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Floor Manager, you'll need to lead and motivate your team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you can create a positive atmosphere and drive sales through effective leadership.
✨Demonstrate Customer Service Excellence
Be ready to discuss your approach to customer service. Think of specific instances where you went above and beyond for a customer. This will illustrate your commitment to prioritising customer satisfaction, which is crucial for this role.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, sales targets, and training opportunities. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.