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- Tasks: Lead the team and ensure top-notch customer service while achieving sales targets.
- Company: Dynamic fashion retail company expanding in a vibrant environment.
- Benefits: Flexible hours, growth opportunities, and a fun team atmosphere.
- Why this job: Join a passionate team and make a real impact in a fast-paced retail setting.
- Qualifications: Energetic, target-driven, and great at motivating others.
- Other info: Perfect for those who love responsibility and personal development.
The predicted salary is between 28800 - 43200 £ per year.
For our store in London Oxford St., we are looking for a Floor Manager to join our team. Reporting to the Store Director, you will be responsible for the general running of the floor. You will ensure that sales targets are achieved, and customer service is at its highest level. You will be responsible for leading and motivating your team and maintaining an active and pleasant atmosphere in the store at all times. 40 hours over 5 days - Monday to Sunday (Fully flexibility required).
YOUR MAIN RESPONSIBILITIES:
- To ensure and provide an excellent level of customer service in the store.
- To ensure the team possesses good product knowledge and is aware of the key performance indicators.
- To be familiar with and offer services according to the needs of customers in order to maximise sales.
- To organise and distribute tasks and positions to each member of the team.
- To ensure that sales targets are implemented, achieved and exceeded in store.
- To prioritise customer service above all other tasks.
- To communicate actively with the team and pass on any information that may affect sales.
- To coach each employee in their training and development, leading by example.
ABOUT YOU:
We are looking for a very dynamic and enthusiastic individual who is passionate about people and who thrives on dynamic environments. You are target-oriented, you know how to keep your team motivated and how to communicate at all levels. You have the ability to adapt to changes, prioritise and to motivate the team to work for the common goal of the store. If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!
Floor Manager (40hours, Oxford St.) in London employer: Mango
Contact Detail:
Mango Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager (40hours, Oxford St.) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company, understand their values, and think about how your experience aligns with their needs. Practise common interview questions and be ready to showcase your leadership skills and customer service expertise.
✨Tip Number 3
Show your enthusiasm! When you get the chance to meet the team or hiring manager, let your passion for retail and people shine through. A positive attitude can make a huge difference and help you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our dynamic team at Oxford St. So, what are you waiting for? Get that application in!
We think you need these skills to ace Floor Manager (40hours, Oxford St.) in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how passionate you are about customer service and leading a team. Share specific examples of how you've motivated others or created a positive atmosphere in previous roles.
Tailor Your CV: Make sure your CV is tailored to the Floor Manager position. Highlight relevant experience that showcases your ability to meet sales targets and provide excellent customer service. We love seeing how your skills align with what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can communicate effectively, so show us your best writing skills!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Mango
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the store's layout, products, and any recent promotions. This shows your genuine interest in the role and helps you discuss how you can enhance customer service and sales.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated your team or resolved conflicts. This will demonstrate your ability to lead and inspire others, which is crucial for a Floor Manager.
✨Understand Customer Service Excellence
Be ready to discuss what excellent customer service means to you. Share specific strategies you’ve used to ensure customers leave happy. This aligns perfectly with the job’s focus on prioritising customer service above all else.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a difficult customer or motivating a disengaged team member. Practise your responses to show how you would maintain a positive atmosphere and achieve sales targets.
