At a Glance
- Tasks: Lead the store floor, motivate your team, and ensure top-notch customer service.
- Company: Join MANGO, a vibrant fashion brand with a global presence.
- Benefits: Enjoy discounts, professional development, and international opportunities.
- Other info: Flexible hours and a chance to grow in a fast-expanding company.
- Why this job: Be part of a dynamic team and make a real impact in fashion retail.
- Qualifications: 1 year of management experience and a passion for people.
The predicted salary is between 30000 - 40000 £ per year.
At MANGO we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity. Our multicultural team is the driving force behind our success, connecting our unique style with people all over the world.
YOUR NEW JOB: For our new store in London Oxford 415-419 St., we are looking for a Floor Manager to join our team. Reporting to the Store Manager, you will be responsible for the general running of the floor. You will ensure that sales targets are achieved, and customer service is at its highest level. You will be responsible for leading and motivating your team and maintaining an active and pleasant atmosphere in the store at all times. 40 hours per week. Full flexibility required. Minimum 1 year of management experience.
YOUR MAIN RESPONSIBILITIES:
- To ensure and provide an excellent level of customer service in the store
- To ensure the team possesses good product knowledge and is aware of the key performance indicators.
- To be familiar with and offer services according to the needs of customers in order to maximise sales.
- To organise and distribute tasks and positions to each member of the team
- To ensure that sales targets are implemented, achieved and exceeded in store
- To prioritise customer service above all other tasks
- To communicate actively with the team and pass on any information that may affect sales.
- To coach each employee in their training and development, leading by example
ABOUT YOU: We are looking for a very dynamic and enthusiastic individual who is passionate about people and who thrives on dynamic environments. You are target-oriented, you know how to keep your team motivated and how to communicate at all levels. You have the ability to adapt to changes, prioritise and to motivate the team to work for the common goal of the store. If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!
YOUR BENEFITS: As a member of the MANGO team you’ll get a discount on all our lines, so that you’ll always be wearing the latest! Employee Assistance Programme (EAP): confidential helpline, money concerns, general well-being and legal advice. At MANGO, we invest in your personal and professional development. Access a wide range of training courses, personalised mentoring, continuous development programs and internal promotion opportunities that will drive you towards success. Think big! MANGO offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally. At MANGO, we believe in an inclusive culture where creativity and innovation inspire us to take fashion further, therefore, we are committed to providing equal opportunities for all, valuing each person’s authenticity.
Craft your own story.
FLOOR MANAGER (40 Hours - Oxford 415-419 St.) in London employer: Mango
MANGO is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and innovation thrive. As a Multifunctional Sales Associate in Brent Cross, you will enjoy benefits such as employee discounts, access to comprehensive training and development programs, and opportunities for international growth within a diverse team. Join us to not only enhance your career but also to be part of a brand that values authenticity and customer experience.
StudySmarter Expert Advice🤫
We think this is how you could land FLOOR MANAGER (40 Hours - Oxford 415-419 St.) in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out MANGO's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your people skills! As a Floor Manager, you'll be leading a team and interacting with customers. Role-play common scenarios with a friend to boost your confidence and refine your communication style.
✨Tip Number 3
Show off your leadership experience! Be ready to share specific examples of how you've motivated teams and achieved sales targets in the past. This will demonstrate that you can hit the ground running at MANGO.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the MANGO family. Don’t miss out on this opportunity!
We think you need these skills to ace FLOOR MANAGER (40 Hours - Oxford 415-419 St.) in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for fashion and customer service shine through. We want to see how excited you are about the role and how you can bring that energy to our team!
Tailor Your CV:Make sure your CV is tailored to the Floor Manager position. Highlight your management experience and any achievements in sales or customer service. We love seeing how you've made a difference in previous roles!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show your personality while being professional!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the MANGO family!
How to prepare for a job interview at Mango
✨Know Your Stuff
Before heading into the interview, make sure you’re well-versed in MANGO's brand values and product lines. Familiarise yourself with their latest collections and any recent news about the company. This shows your genuine interest and helps you connect your experience to their vision.
✨Showcase Your Leadership Skills
As a Floor Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts. Highlight your management style and how it aligns with MANGO's focus on customer service and team dynamics.
✨Demonstrate Customer-Centric Thinking
MANGO places a high value on customer service. Be ready to discuss how you prioritise customer needs and enhance their shopping experience. Think of specific instances where you’ve gone above and beyond for customers, as this will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team culture, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if MANGO is the right fit for you.
