At a Glance
- Tasks: Lead the store floor, motivate your team, and ensure top-notch customer service.
- Company: Join MANGO, a vibrant fashion brand with a global presence.
- Benefits: Enjoy discounts, professional development, and international opportunities.
- Other info: Grow personally and professionally in a fast-expanding company.
- Why this job: Be part of a dynamic team and make a real impact in fashion retail.
- Qualifications: Dynamic, enthusiastic, and target-oriented individuals with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
At MANGO we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity. Our multicultural team is the driving force behind our success, connecting our unique style with people all over the world.
For our store in Brent Cross, we are looking for a Floor Manager to join our team. Reporting to the Store Manager, you will be responsible for the general running of the floor. You will ensure that sales targets are achieved, and customer service is at its highest level. You will be responsible for leading and motivating your team and maintaining an active and pleasant atmosphere in the store at all times.
YOUR MAIN RESPONSIBILITIES:
- To ensure and provide an excellent level of customer service in the store
- To ensure the team possesses good product knowledge and is aware of the key performance indicators.
- To be familiar with and offer services according to the needs of customers in order to maximise sales.
- To organise and distribute tasks and positions to each member of the team
- To ensure that sales targets are implemented, achieved and exceeded in store
- To prioritise customer service above all other tasks
- To communicate actively with the team and pass on any information that may affect sales.
- To coach each employee in their training and development, leading by example
ABOUT YOU:
We are looking for a very dynamic and enthusiastic individual who is passionate about people and who thrives on dynamic environments. You are target-oriented, you know how to keep your team motivated and how to communicate at all levels. You have the ability to adapt to changes, prioritise and to motivate the team to work for the common goal of the store.
If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!
YOUR BENEFITS:
- As a member of the MANGO team you’ll get a discount on all our lines, so that you’ll always be wearing the latest!
- Employee Assistance Programme (EAP): confidential helpline, money concerns, general well-being and legal advice.
- At MANGO, we invest in your personal and professional development. Access a wide range of training courses, personalised mentoring, continuous development programs and internal promotion opportunities that will drive you towards success.
- Think big! MANGO offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
- At MANGO, we believe in an inclusive culture where creativity and innovation inspire us to take fashion further, therefore, we are committed to providing equal opportunities for all, valuing each person’s authenticity.
Craft your own story.
FLOOR MANAGER (40 hours, Fix Term, Brent Cross) in London employer: Mango
MANGO is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and innovation thrive. As a Floor Manager in our Brent Cross store, you will benefit from comprehensive training and development opportunities, alongside a supportive team environment that prioritises personal growth and professional advancement. With international career prospects and employee discounts on the latest fashion, MANGO is dedicated to empowering its employees to craft their own success stories.
StudySmarter Expert Advice🤫
We think this is how you could land FLOOR MANAGER (40 hours, Fix Term, Brent Cross) in London
✨Tip Number 1
Network like a pro! Connect with people in the retail industry, especially those who work at MANGO or similar companies. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for the interview by researching MANGO’s values and culture. Show us that you’re not just passionate about fashion but also about creating an amazing customer experience. Think of examples from your past where you’ve led a team or exceeded sales targets.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable talking about your experiences and how they relate to the Floor Manager role. Focus on your leadership skills and how you motivate teams to achieve goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re genuinely interested in joining the MANGO family. Keep an eye on our careers page for updates and new opportunities!
We think you need these skills to ace FLOOR MANAGER (40 hours, Fix Term, Brent Cross) in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for fashion and customer service shine through. We want to see how excited you are about the role and how you can bring that energy to our team at MANGO.
Tailor Your CV:Make sure your CV is tailored to the Floor Manager position. Highlight your experience in retail, team leadership, and any achievements related to sales targets. We love seeing how you've made a difference in previous roles!
Be Authentic:We value authenticity, so don’t be afraid to show your true self in your application. Share your unique experiences and what makes you a great fit for our multicultural team at MANGO.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. This way, we can easily track your application and get back to you quickly. We can’t wait to hear from you!
How to prepare for a job interview at Mango
✨Know Your Stuff
Before heading into the interview, make sure you’re familiar with MANGO’s brand values and their product range. This will show your passion for the company and help you connect with the interviewer on a deeper level.
✨Showcase Your Leadership Skills
As a Floor Manager, you’ll need to lead a team effectively. Prepare examples of how you’ve motivated teams in the past or handled challenging situations. This will demonstrate your ability to inspire and manage others.
✨Customer Service is Key
MANGO places a high value on customer service. Be ready to discuss your approach to providing excellent customer experiences and how you would train your team to do the same. Highlight any relevant experience you have in retail.
✨Be Ready to Adapt
The retail environment can change quickly, so be prepared to discuss how you handle change and adapt your strategies. Share specific examples of times when you successfully navigated a shift in priorities or faced unexpected challenges.
