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- Tasks: Promote brand image and deliver top-notch customer service while keeping the store organised.
- Company: Join Mango, a vibrant fashion brand with a global presence and creative culture.
- Benefits: Enjoy a 35% discount, personal development opportunities, and a supportive work environment.
- Other info: Flexible hours and international growth opportunities await you at Mango!
- Why this job: Be part of a dynamic team and make a real impact in the fashion retail world.
- Qualifications: Looking for enthusiastic team players with great communication skills; retail experience is a plus.
The predicted salary is between 10 - 12 £ per hour.
At Mango we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity. Our multicultural team is the driving force behind our success, connecting our unique style with people all over the world.
We are looking for a Sales Assistant to join our team. Your aim will be to promote the brand's image and to maintain the highest standard of customer service at all times, to sell and gain the loyalty of our customers. You will also be involved in keeping the store tidy and organised as well as checking and replenishing stock.
20 hours per week
Flexibility required
Monday to Sunday
YOUR MAIN RESPONSIBILITIES:
- To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve.
- To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner.
- To be able to serve multiple customers simultaneously and offer excellent service to all of them.
- To be familiar with the sales targets and aim to achieve and exceed them, individually and as a team.
- To prioritise customer service above all other tasks.
- To be familiar with and offer services according to the needs of customers in order to maximise sales.
- To provide support by maintaining an optimal store image that is attractive to customers at all times.
ABOUT YOU:
We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable.
YOUR BENEFITS:
- As a member of the Mango team, you’ll get a 35% discount on all our lines, so that you’ll always be wearing the latest!
- Employee Assistance Programme (EAP): confidential helpline, money concerns, general well-being and legal advice.
- At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you towards success.
- Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
- At Mango, we believe in an inclusive culture where creativity and innovation inspire us to take fashion further, therefore, we are committed to providing equal opportunities for all, valuing each person’s authenticity.
Taking Fashion Further
SALES ASSISTANT (20 Hours, Leicester-Highcross SC)) employer: Mango
Contact Detail:
Mango Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SALES ASSISTANT (20 Hours, Leicester-Highcross SC))
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Mango's history, values, and latest collections. This way, you can show off your passion for the brand and connect with the team on a deeper level.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle multiple customers at once or deal with tricky situations. Role-playing with a friend can help you feel more confident and ready to impress during your interview.
✨Tip Number 3
Show your enthusiasm! When you walk into that interview, let your vibrant personality shine through. Smile, be friendly, and express your excitement about the opportunity to work with Mango and contribute to their amazing customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Mango team and ready to take on the challenge of delivering top-notch service.
We think you need these skills to ace SALES ASSISTANT (20 Hours, Leicester-Highcross SC))
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for fashion and customer service shine through. We want to see how excited you are about joining our team and promoting the Mango brand!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in retail or customer service. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Personable: In your cover letter, adopt a friendly tone and showcase your personality. We’re all about connecting with people, so let us know why you’d be a great fit for our vibrant team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with Mango.
How to prepare for a job interview at Mango
✨Know Your Product
Before the interview, make sure you familiarise yourself with Mango's products and brand values. This will help you demonstrate your passion for the brand and show that you're ready to provide excellent customer service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for customers. Highlighting your ability to handle multiple customers simultaneously will impress the interviewers and align with their focus on customer service.
✨Demonstrate Team Spirit
Mango values teamwork, so be ready to discuss how you work well in a team environment. Share specific instances where you collaborated with others to achieve sales targets or improve store performance.
✨Dress the Part
As a fashion retailer, first impressions matter. Dress in a way that reflects Mango's style while also being comfortable. This shows that you understand the brand and are serious about the role.