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- Tasks: Promote brand image, provide excellent customer service, and maintain store organisation.
- Company: Mango, a vibrant fashion brand with a global presence.
- Benefits: 35% discount on all products, personal development opportunities, and international career growth.
- Other info: Dynamic work environment with opportunities for training and internal promotions.
- Why this job: Join a passionate team and make a real impact in the fashion world.
- Qualifications: Outgoing personality, excellent communication skills, and a proactive attitude.
The predicted salary is between 10 - 12 £ per hour.
At Mango we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity. Our multicultural team is the driving force behind our success, connecting our unique style with people all over the world.
For our store in Leeds - The Springs SC, we are looking for a Sales Assistant to join our team. Your aim will be to promote the brand's image and to maintain the highest standard of customer service at all times, to sell and gain the loyalty of our customers. You will also be involved in keeping the store tidy and organised as well as checking and replenishing stock. 10 hours per week.
YOUR MAIN RESPONSIBILITIES:
- To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve.
- To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner.
- To be able to serve multiple customers simultaneously and offer excellent service to all of them.
- To be familiar with the sales targets and aim to achieve and exceed them, individually and as a team.
- To prioritise customer service above all other tasks.
- To be familiar with and offer services according to the needs of customers in order to maximise sales.
- To provide support by maintaining an optimal store image that is attractive to customers at all times.
ABOUT YOU:
We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable.
YOUR BENEFITS:
- As a member of the Mango team, you’ll get a 35% discount on all our lines.
- Employee Assistance Programme (EAP): confidential helpline, money concerns, general well-being and legal advice.
- Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities.
- Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
- We believe in an inclusive culture where creativity and innovation inspire us to take fashion further, therefore, we are committed to providing equal opportunities for all, valuing each person’s authenticity.
SALES ASSISTANT (10 Hours, The Springs) in Leeds employer: Mango
Contact Detail:
Mango Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SALES ASSISTANT (10 Hours, The Springs) in Leeds
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Mango's history, values, and latest collections. This way, you can show off your passion for the brand and connect with the team on a deeper level.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle multiple customers at once or resolve a tricky situation. Role-playing with a friend can help you feel more confident and prepared.
✨Tip Number 3
Dress the part! Since you're applying for a fashion retail position, make sure your outfit reflects your personal style while also aligning with Mango's aesthetic. First impressions matter, so let your style shine!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're genuinely interested in being part of the Mango family. Let's get you that job!
We think you need these skills to ace SALES ASSISTANT (10 Hours, The Springs) in Leeds
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for fashion and customer service shine through. We want to see how excited you are about joining our team and promoting the Mango brand!
Tailor Your CV: Make sure to customise your CV to highlight any relevant experience in retail or customer service. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Personable: In your cover letter, be yourself! We’re looking for vibrant, outgoing individuals, so let your personality come through. Share a bit about why you’d be a great fit for our team at The Springs.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Mango
✨Know Your Product
Before the interview, make sure you familiarise yourself with Mango's products and brand values. This will help you demonstrate your passion for the brand and show that you can provide customers with informed advice.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond to meet a customer's needs, as this is crucial for the Sales Assistant role.
✨Practice Your Communication
Since communication is key in retail, practice speaking clearly and confidently. You might want to role-play common customer interactions with a friend to get comfortable with the types of questions you may face during the interview.
✨Demonstrate Team Spirit
Mango values teamwork, so be ready to discuss how you work well with others. Share specific instances where you collaborated with colleagues to achieve sales targets or improve customer satisfaction, highlighting your proactive attitude.