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- Tasks: Promote brand image and deliver top-notch customer service while keeping the store organised.
- Company: Join Mango, a vibrant fashion brand with a global presence and creative culture.
- Benefits: Enjoy a 35% discount, personal development opportunities, and international career growth.
- Other info: Flexible hours with a supportive environment that values creativity and inclusivity.
- Why this job: Be part of a dynamic team and make a real impact in the fashion world.
- Qualifications: Looking for enthusiastic team players with great communication skills and a passion for fashion.
The predicted salary is between 10 - 12 £ per hour.
At Mango we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity. Our multicultural team is the driving force behind our success, connecting our unique style with people all over the world.
We are looking for a Sales Assistant to join our team. Your aim will be to promote the brand's image and to maintain the highest standard of customer service at all times, to sell and gain the loyalty of our customers. You will also be involved in keeping the store tidy and organised as well as checking and replenishing stock.
YOUR MAIN RESPONSIBILITIES:
- To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve.
- To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner.
- To be able to serve multiple customers simultaneously and offer excellent service to all of them.
- To be familiar with the sales targets and aim to achieve and exceed them, individually and as a team.
- To prioritise customer service above all other tasks.
- To be familiar with and offer services according to the needs of customers in order to maximise sales.
- To provide support by maintaining an optimal store image that is attractive to customers at all times.
ABOUT YOU:
We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable.
YOUR BENEFITS:
- As a member of the Mango team, you’ll get a 35% discount on all our lines.
- Employee Assistance Programme (EAP): confidential helpline, money concerns, general well-being and legal advice.
- Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities.
- Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
- We believe in an inclusive culture where creativity and innovation inspire us to take fashion further, therefore, we are committed to providing equal opportunities for all, valuing each person’s authenticity.
SALES ASSISTANT (20 hours, Fix Term, Guildford) employer: Mango
Contact Detail:
Mango Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SALES ASSISTANT (20 hours, Fix Term, Guildford)
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Mango's style, values, and products. This way, when you walk into that interview, you can show off your passion and knowledge, making a great impression.
✨Tip Number 2
Practice your customer service skills! Think about how you would approach customers in-store. Role-play with a friend or family member to get comfortable with welcoming and assisting customers, just like you would as a Sales Assistant.
✨Tip Number 3
Network like a pro! Connect with current or former Mango employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role. Plus, it shows your genuine interest in the company!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you can tailor your application to highlight your customer service skills and retail experience, which are key for this role.
We think you need these skills to ace SALES ASSISTANT (20 hours, Fix Term, Guildford)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for fashion and customer service shine through. We want to see how much you love connecting with people and promoting a brand that inspires creativity!
Tailor Your CV: Make sure your CV highlights any relevant experience in retail or customer service. We’re looking for team players who can demonstrate their ability to meet sales targets and provide excellent service, so don’t hold back!
Be Personable: In your cover letter, adopt a friendly tone and share a bit about yourself. We value authenticity, so let us know what makes you unique and how you can contribute to our vibrant team culture.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and get you one step closer to joining our Mango family.
How to prepare for a job interview at Mango
✨Know Your Product
Before the interview, make sure you familiarise yourself with Mango's products and brand values. This will help you demonstrate your passion for the brand and show that you're ready to provide customers with informed advice.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about times when you went above and beyond to help a customer or resolved a difficult situation. This will highlight your ability to maintain high standards of service.
✨Demonstrate Team Spirit
Mango values teamwork, so be ready to discuss how you work well with others. Share instances where you collaborated with colleagues to achieve sales targets or improve store performance. This shows you’re a self-motivated team player.
✨Dress the Part
As a Sales Assistant in fashion retail, your appearance matters. Dress in a way that reflects Mango's style and ethos. This not only shows your understanding of the brand but also demonstrates your enthusiasm for the role.