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- Tasks: Lead the store floor, motivate your team, and ensure top-notch customer service.
- Company: Join Mango, a vibrant fashion brand with a global presence.
- Benefits: Enjoy a 35% discount, personal development opportunities, and international career growth.
- Other info: Embrace an inclusive culture that values creativity and authenticity.
- Why this job: Be part of a dynamic team and make a real impact in fashion retail.
- Qualifications: Energetic, target-driven, and passionate about people and teamwork.
The predicted salary is between 12 - 15 £ per hour.
At Mango we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity. Our multicultural team is the driving force behind our success, connecting our unique style with people all over the world.
We are looking for a Floor Manager to join our team. Reporting to the Store Manager, you will be responsible for the general running of the floor. You will ensure that sales targets are achieved, and customer service is at its highest level. You will be responsible for leading and motivating your team and maintaining an active and pleasant atmosphere in the store at all times.
YOUR MAIN RESPONSIBILITIES:
- To ensure and provide an excellent level of customer service in the store
- To ensure the team possesses good product knowledge and is aware of the key performance indicators.
- To be familiar with and offer services according to the needs of customers in order to maximise sales.
- To organise and distribute tasks and positions to each member of the team
- To ensure that sales targets are implemented, achieved and exceeded in store
- To prioritise customer service above all other tasks
- To communicate actively with the team and pass on any information that may affect sales.
- To coach each employee in their training and development, leading by example
ABOUT YOU:
We are looking for a very dynamic and enthusiastic individual who is passionate about people and who thrives on dynamic environments. You are target-oriented, you know how to keep your team motivated and how to communicate at all levels. You have the ability to adapt to changes, prioritise and to motivate the team to work for the common goal of the store.
If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!
YOUR BENEFITS:
- As a member of the Mango team, you’ll get a 35% discount on all our lines, so that you’ll always be wearing the latest!
- Employee Assistance Programme (EAP): confidential helpline, money concerns, general well-being and legal advice.
- At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalised mentoring, continuous development programs and internal promotion opportunities that will drive you towards success.
- Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
- At Mango, we believe in an inclusive culture where creativity and innovation inspire us to take fashion further, therefore, we are committed to providing equal opportunities for all, valuing each person’s authenticity.
Taking Fashion Further
FLOOR MANAGER (12 Hours, Glasgow Fort SC) employer: Mango
Contact Detail:
Mango Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FLOOR MANAGER (12 Hours, Glasgow Fort SC)
✨Tip Number 1
Get to know the company culture! Before your interview, check out Mango's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your people skills! As a Floor Manager, you'll be leading a team and interacting with customers. Role-play common scenarios with friends or family to boost your confidence and refine your communication style.
✨Tip Number 3
Prepare some questions for your interview! Show your enthusiasm by asking about team dynamics, sales strategies, or training opportunities. This not only demonstrates your interest but also helps you gauge if Mango is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Mango team. Don’t miss out on this opportunity!
We think you need these skills to ace FLOOR MANAGER (12 Hours, Glasgow Fort SC)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how passionate you are about customer service and leading a team. Share specific examples of how you've inspired others in previous roles.
Tailor Your CV: Make sure your CV is tailored to the Floor Manager position. Highlight relevant experience that showcases your ability to meet sales targets and motivate a team. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can communicate effectively, so show us you can do that right from the start!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our Mango family!
How to prepare for a job interview at Mango
✨Know Your Stuff
Make sure you’re familiar with Mango’s brand values and product lines. Research their latest collections and understand what sets them apart in the fashion industry. This will show your passion for the brand and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Floor Manager, you’ll need to lead a team effectively. Prepare examples of how you’ve motivated teams in the past or handled challenging situations. Highlight your ability to communicate clearly and inspire others to achieve sales targets.
✨Customer Service is Key
Be ready to discuss your approach to customer service. Think of specific instances where you went above and beyond for a customer. This role prioritises customer satisfaction, so demonstrating your commitment to excellent service will set you apart.
✨Ask Thoughtful Questions
Prepare some insightful questions about the store’s culture, team dynamics, and sales strategies. This shows your genuine interest in the role and helps you assess if Mango is the right fit for you. Plus, it keeps the conversation engaging!