At a Glance
- Tasks: Deliver exceptional customer service, boost sales, and support stockroom operations.
- Company: Join MANGO, a vibrant brand with a global presence and a passion for fashion.
- Benefits: Enjoy discounts, personal development opportunities, and a supportive work environment.
- Other info: Embrace an inclusive culture that celebrates creativity and authenticity.
- Why this job: Be part of a creative team that values your input and offers international growth.
- Qualifications: Customer-focused, proactive, and able to multitask in a fast-paced retail setting.
The predicted salary is between 10 - 12 £ per hour.
At MANGO we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity. Our multicultural team is the driving force behind our success, connecting our unique style with people all over the world.
For our store in Metrocentre, Gateshead we are looking for a Multifunctional Sales Associate to join our team. 20 hours per week- fixed term- over 3-4 days, evening and weekends required.
The Multifunctional Sales Associate is responsible for ensuring the best customer experience, contributing to increasing store sales, and maintaining Mango's image and customer service standards, while also performing cashier duties and supporting stockroom operations.
YOUR MAIN RESPONSIBILITIES:
- Customer Experience Excellence: Provide exceptional service to customers, ensuring their needs are met and they have a positive shopping experience that reflects Mango's brand values.
- Sales Contribution: Actively contribute to increasing store sales by engaging with customers, understanding their preferences, and recommending products that meet their needs.
- Cashier Duties: Efficiently handle cashier responsibilities, including processing transactions, managing returns and exchanges, and ensuring accurate cash handling and register balancing.
- Stockroom Support: Assist in stockroom operations, including receiving, organizing, and replenishing merchandise, ensuring inventory accuracy and timely distribution to the sales floor.
- Image and Service Standards Maintenance: Uphold Mango's image and customer service standards, ensuring the store is well-presented and service delivery is consistent and professional.
- Product Knowledge Utilization: Utilize product knowledge to assist customers effectively, highlighting key features and benefits to drive interest and sales.
- Team Collaboration: Work collaboratively with the store team to support business objectives, sharing insights and feedback to enhance the overall customer experience.
ABOUT YOU: The ideal candidate is customer-oriented, proactive, and responsible, with the ability to multitask across sales, cashier, and stockroom functions. They should possess the skills to engage customers effectively, contribute to sales growth, and maintain high standards of service and presentation.
YOUR BENEFITS: As a member of the MANGO team you’ll get a discount on all our lines, so that you’ll always be wearing the latest! Employee Assistance Programme (EAP): confidential helpline, money concerns, general well-being and legal advice. At MANGO, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you towards success. Think big! MANGO offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally. At MANGO, we believe in an inclusive culture where creativity and innovation inspire us to take fashion further, therefore, we are committed to providing equal opportunities for all, valuing each person’s authenticity.
Craft your own story.
MULTIFUNCTIONAL SALES ASSOCIATE (20 hours, fixed term- Metrocentre) in Gateshead employer: Mango
MANGO is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and innovation thrive. As a Multifunctional Sales Associate at our Metrocentre store, you will enjoy benefits such as employee discounts, access to comprehensive training and development programmes, and opportunities for international growth within our global presence. Join us in delivering outstanding customer experiences while being part of a passionate team that values authenticity and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land MULTIFUNCTIONAL SALES ASSOCIATE (20 hours, fixed term- Metrocentre) in Gateshead
✨Tip Number 1
Get to know MANGO's brand values and style before your interview. This way, you can show how your passion for fashion aligns with their mission. Plus, it’ll help you stand out as someone who truly gets what they’re about!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to engage with customers or handle tricky situations. Being prepared will help you shine during the interview and show that you’re ready to provide that exceptional experience MANGO is looking for.
✨Tip Number 3
Don’t forget to highlight your teamwork skills! MANGO values collaboration, so be ready to share examples of how you’ve worked well with others in the past. It’ll show that you can contribute to a positive store environment.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from MANGO. Let’s get you on board!
We think you need these skills to ace MULTIFUNCTIONAL SALES ASSOCIATE (20 hours, fixed term- Metrocentre) in Gateshead
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for fashion and customer service shine through. We want to see how excited you are about joining our team and contributing to the MANGO experience!
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience that aligns with the Multifunctional Sales Associate role. Focus on your customer service skills, sales achievements, and any experience in retail or stockroom operations.
Be Authentic:We value authenticity, so don’t be afraid to let your personality come through in your application. Share your unique story and what makes you a great fit for MANGO’s multicultural team.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. This way, we can easily track your application and get back to you as soon as possible. We can’t wait to hear from you!
How to prepare for a job interview at Mango
✨Know Your Stuff
Familiarise yourself with MANGO's brand values and product range. Being able to discuss their latest collections or sustainability initiatives shows your genuine interest and helps you connect with the interviewers.
✨Customer Experience Focus
Prepare examples of how you've provided exceptional customer service in the past. Think about specific situations where you went above and beyond to meet a customer's needs, as this aligns perfectly with the role's focus on customer experience excellence.
✨Show Your Sales Skills
Be ready to discuss how you've contributed to sales in previous roles. Highlight any strategies you've used to engage customers and recommend products, as this will demonstrate your ability to drive sales at MANGO.
✨Team Player Attitude
MANGO values collaboration, so come prepared to talk about your experiences working in a team. Share how you've supported colleagues and contributed to a positive work environment, which is crucial for maintaining high service standards.
